Europa Inn & Suites

Not as nice as pictures on Hotel.com portray. The word scary come to mind while describing motel. We had item in the back of our truck but didn’t feel comfortable leaving tools overnight in truck. We took all tools out a put in room with us and the loaded them early morning and checked out. Beware of photos listed on hotel.com site.

Love the staff, Love this place.

Staff was awesome.

It was an ok room

Horrible WiFi but everything else was good. Stayed for Chella W1. No one in office upon 330pm arrival. Office person showed 10 minutes later saying “I don’t normally show until 4” yet check in time was noted at 3pm. The room had great AC and shower had hot water and drained fine, that’s all I really needed. Download a white noise track to your phone for sleeping at night cuz you will hear everything outside. Can’t beat the price for W1, paid $690 all in for THU-MON stay. Otherwise, cheapest option was $1200 to camp near the Polo Grounds. The Chella shuttle pass had pickup at Palm Springs Convention Center which was about 20min away from hotel. Overall, not bad option with Chella shuttle pickup/drop off at PS Conv Ctr, esp for price. Would likely return next year

The stay was awesome

Great refrigerator’s freezer. Good size short refrigerator. Quiet evenings. We are planning to return

Spend 20 more dlls and stay in other place

Left after 15 minutes. Didn't feel safe to stay

HVAC unit had to be turned off because it was whining so loud, curtains had tears in it. If all you need is the least expensive place to sleep near the airport then this is it. The best feature is that it was clean. Rundown. I wouldn’t stay there again.

Was a kitchenette with broken handle on the refrigerator, old useless coffee maker with lukewarm coffee and no cutlery, pots or dishes. No garbage can soap, dish clothes or towels in kitchen. Hot water took 5 minutes running to obtain. Shower rod just sitting on top of frame. Fell off numerous times and only good thing was the beds were comfortable and the TV was up to date. Whole aesthetic was not very good at all. It is not a boutique Inn, it is an old motel.

The room was clean. Very old property. Next door to a shopping center. Homeless camped out there. Staff was ok. Only spoke with them when I checked in. Pictures are very deceptive!! Small fridge/freezer microwave and coffee machine. Limited parking. I wouldn’t stay there again.

We couldnt check in no one was at front desk all night we ended up sleeping in our car with our child at the truck stop

Staff was rude, room smelled like cigarette in a non smoking room, no toilet paper, hair on the towels

I booked a king room with kitchenette. It even showed on the printed receipt from them. They put me in a queen room with a small fridge, no microwave, no tv remote and a broken bedside lamp that they would not swap out.

We arrived on Saturday so we could not cancel reservation by Friday. The registration had security gates on the doors, not regular doors like most inns/suites/hotels. Registration area smelled like cleanser. At this point asked to see the room. Room smelled terrible. It was picked up but looked like not so nice things go on in there. In reservation we requested a queen bed, but the bed looked like a full size.

This place is beyond neglected, the owners should be ashamed to even try to offer if for the travelers. Room is filthy, the vinyl wall tiles in the bathroom are peeling off, all cabinets are beat up, filthy, and way past their usable lifetime. Window screens are missing so it's not safe to open the windows to ventilate the horrible chlorine smell. The smoke detectors are missing and the base plates are hanging on their wiring. ...And this place refuses to even issue a refund so I can find a different place to stay. I had no choice but to just book another hotel, as it was impossible to stay there.

Clean room, excellent staff

We went to room 8 where as soon as we opened the door, an awful, nauseating smell hit us. There was also a loud generator sound. There was no way we could stay in the room. We got told that there were no other rooms available and we would have to find somewhere else to stay and got no refund As we left the room, the new occupants of room 3 went in, straight into the same bedding we had been in.

No running hot water.