DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Very good

The temperature in my room required some assistance but afterwards it was nice and cool in my room. I absolutely love the warm cookies and the location was great if you don't mind crowds at night. I was able to walk to downtown attractions too. Would stay again

Loved this place! Clean and friendly and located perfectly for an event at Comerica

Exceptional

I saw a lot of reviews complaining about how hot the rooms were but ours was a little too cool. The staff were amazing, from valet to housekeeping, very pleasant.

Location and size of rooms

Exceptional

We had a few issues with one of the two rooms we had- some kind of leak left our carpet soaking wet and our phone did not have a dial tone. Fortunately, we had another room right next door to use the phone to call the desk. Rooms are spacious and comfy bed. Staff were all very nice & when I let them know about the issues with the wet carpet, she did offer us a late check out @ no charge, which was very helpful.

Good

The door man and lobby customer service was nice and friendly. The rooms was completely dusty. The lamps, the headboard, the cabinets in the bathroom all need to be dusted. Not sure if management makes rounds or not of each room but they should. Found a roach in the bathroom. First and last.

Good hotel with good staff.

Location, excellent restaurant at hotel.

The front office staff was amazing No wash cloths in room. Only two towels and no bath mat for shower getting out area. The toilet was gurgling all night. No bags in the trash can. Sheets and bedspread upon arrival were dirty and had hair in them!!! . The bathroom wall by shower appeared to have wallpaper that was peeling off. Staff was out front which we were facing the entrance were very loud around 11:30 pm. Couldn’t sleep well due to this. They were chatting with each other laughing etc VERY LOUD

The ac in the room wasn't working very well. I had it set as low as possible. I think 60 degrees. It never reached under 76. Sometimes/ mostly it was more. The room wasn't very clean. Walls needed paint. I was very disappointed for the price, and the fact that it was a Hilton.

Ok location, staff was professional...

Caused disruption for the stay. But the place itself was beautiful and location to Ford Field

Very friendly staff! Ira at the food counter was such a pleasant, kind person! The air conditioning in the room would not go below 74 even after having maintenance come out to look at it. It made for a very uncomfortable sleeping.

Room was clean and had great amount of space for the price. Hotel is located close to a lot of amenities downtown. Staff were friendly and extremely helpful. Great experience and would stay here again.

Very good

A lot of vagrants walking around. Messed up reservation. Refused my Apple Pay on put a hold on it and used my friend card on top of it