Comfort Suites Dover University Area

Great location. Clean rooms. Needs a little updating. Breakfast included with stay. Courteous staff.

Room was musty. We got in late and went right to bed. Woke up to terribly dirty sheets. Son slept on the pull out couch and when we got the sheets out of the drawer they were dirty also. Complained and they gave us a new room. Pool was very small and outdated. Breakfast was ok. Glad they got donuts from Sam’s Club. Waffle maker worked but syrup was not great.

The outside of the hotel looked fine, but the moment we walked in we were hit with an overpowering fragrance that seemed to be trying to mask a musty odor throughout the building. The front desk area was covered by what I initially thought was bulletproof glass, especially since the entrance door warns that it locks at midnight "for your safety." It turned out to be an old COVID barrier that really should have been removed years ago. Unfortunately, the room had the same musty smell as the lobby. There was also a black hair in one of the towels, which immediately made me question the cleanliness of the room. The hair dryer looked like it was from the 1950s and didn't work at all. To top it off, the beds were as hard as a rock, making it difficult to get a comfortable night's sleep. Overall, the hotel felt dated, poorly maintained, and in need of significant updates.

Clean room was very. I will book a stay again in the future.

It was clean and good price.

2 negatives: 1) The breakfast was okay, but could be more extravagant, to offer more protein choices. There was no peanut butter to put on toast, which I see as a staple of most hotels. 2) The door to my room was not sealed tightly and allowed a lot of light into the room at night. When I mentioned this to the staff, they brought up strip insulation and did the best they could do to address this problem, so I give them high marks for that! Overall, a nice place to stay on a budget.

The pool was great The hours could have been longer

Staff is amazing

Room smelled awful. Carpet totally stained and dirty. Also, someone was smoking pot in parking lot and somewhere in the hotel :(

Excellent job

Staff at front very pleasant and breakfast options were sufficient. Pool on site convenient for stay.

Our floor smelt like Marijuana and our floor was filthy

Easy checkin. The room was clean. We slept pretty solid. The air conditioning worked very well. We would stay here again.

I was there for a four day staff on vacation. Checked in and I was charged for the whole stay. Then staff said it needed to be re-ran again, another charge. Then over the night my card was charged two more times. Someone was either trying to scam me or the staff was not trained. But my vacation was ruined with over $700 on hold for my card. The staff didn’t care about me or the problem they put me in with putting my credit limit on hold. They kept saying it be released in four or five business days and I am on a four day vacation. The staff was blaming it on hotel app. So probably the last time using hotels.com as well. So my vacation was limited due to the extra charges and no one cared or offered anything compensation.

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Exceptional

Excellent place, only dinged for poor wifi. Otherwise very clean, comfortable and convenient.

couch had stains all over it bed and pillows were terrible full size bed not queen bathroom was dirty

Room was clean. Check in easy. Breakfast had limited variety and supply was low

Very good