Best Western Liberty Inn DuPont JBLM

Pool was out of service

Will be back

The hotel was in a quiet, safe area. Everything was clean. We had to use the laundry and it wss $2 to wash and $2 to dry plus $1 for a tide pod. But that was the only thing that bothered us. Everything else was good. The food was good and had plenty of choices.

good breakfast and clean room. Safe location and great staff

Breakfast was fantastic and the staff was super helpful. Beautiful property and great location. The pool is being renovated right now, so that was the only disappointing part of the stay.

Clean and convenient

The timing of our stay and not having hot tub and pool being available.

Hotel room was good but the pool/hot tub were out of order. This was one of the main reasons we booked our stay here. So it was disappointing for my kids. But besides that it’s a nice place to stay at.

So heartbreaking seeing all the disappointment in the children as families check in and are told the pool is down for the summer. Never again Best Western you have disappointed me and my family for the very last time!

Hotel was nice, however, got a txt message from front desk staff while I was on the plane to destination for them to ask when I will be there and that the pool, spa and gym where closed until September!!! Like WTH??? Too late to change hotels and the plan has not landed yet!

Conveniently located and a very quiet stay. We will definitely stay here again.

Well was amazing and comfy . Thanx for all. Just sorry pool and spa was closed, but that happens

The staff were very friendly and helpful. The room was very clean and the breakfast was outstanding

Customer service was excellent. Breakfast very good! Clean and helpful! Would stay there again.

Hotel staff pleasant and helpful. Overall, good stay. Parts of the hotel were updated, others seemed not so. Mattress was thin. Fitness machines need updating - loud and unsteady. The hotel however, gives free access to 24 hr fitness center 1 mile away. Like I said, overall I was happy with the stay.

Staff were helpful in resolving issues.

Pool and hot tub were closed.

Unfortunately the spa was inoperable which is one of the reasons why we booked this hotel. We did have a Whirlpool tub in our room and were able to use that instead. Still disappointing to not have the hotel spa available. Otherwise an excellent stay.

Friendly staff, clean and comfortable rooms, and property was well maintained. Beautiful pool. We were disappointed the hot tub was not working as that played a big factor in booking the hotel other than that would definitely recommend.

The breakfast was very good