Best Western Liberty Inn DuPont JBLM

Good

The lady at check in was so friendly and the property was very clean. Breakfast was really good too!

Very clean and comfortable!

It was not excellent level clean but I’d say “very good”. There was housekeeping each day and the staff were exceptionally helpful and friendly. The area is safe and accessible and lots of little restaurants nearby. The rooms were spacious. I would stay again.

I would love to have worked out but the gym was under construction

Our room was spacious, very clean and comfortable. We stayed two nights and booked two rooms for our family. The front desk staff were efficient and helpful. We loved staying here. The breakfast was outstanding with more selection than most other hotels. We loved the super cool "touchless" pancake machine that we've never seen anywhere else - it made breakfast extra-special! Many thanks for a great hotel experience!!

The breakfast was what you would expect. I did enjoy the rice with the eggs. I did not like the discomfort of the bed, and the reason I chose to stay here was because of the swimming pool and here it was closed, not good at all and no communication about that on the website.

Pool was closed

Exceptional

Breakfast in the morning was wonderful and with many choices. The check in was quick and easy and our request for rooms next to each other was taken care of before we got there. The room was fresh and clean. Lots of parking and two carts to transport your luggage from vehicle to room. The only negative was that the pool was under maintenance so we were unable to use that but everything else was on point. Thank you for accommodating us. We had a wonderful stay.

Exceptional

This was my second time staying here. My only complaint is that both times the pool was out of order. I enjoyed the quiet location and clean room. There are several places to eat near the hotel. The staff was very friendly.

The staff and rooms were great. The breakfast was a great experience each day. However, one reason we booked this hotel was to be able to swim. The pool was closed the whole time due to pipes being broken. We sure were disappointed. Wish we could have been updated b4 checking in. We also were not able to utilize a veteran discount on your site.

Would recommend the Liberty to friends!

The hotel was very clean, everything about the room was fine. Fine. The disappointment and the lower score comes from it being advertised that they have a pool and hot tub and we were looking forward to that after a long day of hiking. We paid an additional $40 for the room over a competitor in order to have the pool and hot tub. Only to be told that they were not working during this season. Had I known that I would have went with a competitor. No refund was offered so very disappointed with the overall experience.

Great place to stay. Clean, quiet, convenient

Room was clean, spacious & comfy. The breakfast was one of the best hotel breakfast we've ever had! Lots of warm options, very clean. Impressive!

We enjoyed the room was very clean. The breakfast was also had a large selection of food. What we were very disappointed about was the pool and spa not a available to use

Clean room, personable staff. No hot tub.

My wife was getting ready to leave before check out and a employee tried walking in to the room even though there was a do not disturb sign on the door and it was a half hour before check out . This is ridiculous and not appropriate at all for them to do this . She was extremely scared and upset calling me crying .