Hampton Inn & Suites DuPont

Extra spacious renovated rooms . We were delighted to stay in this room as kids enjoyed thoroughly . Ideal for outside food delivery ( even though it took some extra time ) Breakfast has many options .

It was a great stay.freindlt staff great room,very clean

A lot of remodeling. Below average breakfast.

Guests should have been sent an email about the extent of the renovations and given the opportunity to go elsewhere. Extension cords out the front door not taped down - tripping hazard, third floor rug that has many areas that are stretched- tripping hazard for an 80 year old guest. Parking was impacted, had to hip check our door to get it to open. Woken up by renovation work on a Saturday morning, tub creaked, no fan in bathroom, only one drawer and one luggage rack for two people. Overall not a great experience and they never called to respond to my feedback as promised.

Cleanliness of room. Construction dust and location.

Very poor

I have no idea. They cancelled reservation a hour before check in. Still waiting for refund. I have no idea. They cancelled reservation a hour before check in. Still waiting for refund.

I didn’t get a chance to like anything My room was canceled. I was never notified. Customer service was terrible and they did not help me in anyway or try to help me in anyway they just said too bad.

Good location. Hotel under renovation. Our floor was newly redone. Very nice. Helpful staff. Nice breakfast options. Comfortable beds.

Hotel was under renovation, so pool and fitness rooms were not available.

The room was nice and clean but the rest of the hotel was under construction and messy. It also impacted the quality of the breakfast, they ran out of sausage and bacon before 9.00am. I understand renovations need to be done but I think the Hotel could mention this at the time of booking. If we had known we would booked elsewhere to avoid the inconvenience.

The rooms were a good size, and the beds were comfy as well. The location was nice as there are many options for dinner, we had some pizza delivered and were even able to walk to a gas station for some drinks! Beyond the construction which is fine, the hotel is located right next to train tracks which was a surprise upon arrival. Also, the water never got hot for showers so that was inconvenient. We were offered to move to another room but at that point it was 8:30pm, we were settled with two kids and it seemed more of a hassle than anything to move that late when we were leaving the following morning. Also the breakfast was in an odd room and was not great at all. The sausage didn’t seem cooked, the eggs were watery, and the milk for cereal was warm. We grabbed a banana for my son and then opted to go to Starbucks that was close by for breakfast and coffee instead.

Exceptional

Exceptional

Everything is under construction. No pool! Parking was limited. Rooms are large, beds comfortable. Breakfast was good.

Unfortunately, the hotel is under renovations, so I feel this is a bad time to review. However, the check-in staff was very helpful, friendly and accommodating. Due to the renovations, it wasn't as clean as I would have liked to see in a hotel of this price. My room was clean and comfortable but the common areas were a bit of a mess. They have a hot breakfast but the breakfast staff were not staying on top of the things that were empty. Instead, I often saw them restocking things that didn't need it yet, while travelers were waiting for the waffle mix or juice to be refilled. After 15 minutes, they still had not refilled what was reported to them as being empty. Not very good customer service in that regard. Good location and fairly quiet.

Room was excellent and the staff amazing.

We got 4 rooms with 18 people . One off the rooms had food left over in the fridge and bathroom was dirty. One other room had food on thd sheets looked like pizza sauce. And another room the air conditioning didnt work. We asked to be moved rooms and they said they couldnt accomadate that. We reserved a few months ago. Very unhappy will not stay here again.

All of it

Great stay! My only complaint is that the beds were extra firm, otherwise the stay was wll worth it.