Holiday Inn Hotel & Suites Durango Downtown by IHG
About Holiday Inn Hotel & Suites Durango Downtown by IHG
Located in Durango, a 17-minute walk from Durango and Silverton Narrow Gauge Railroad and Museum, Holiday Inn & Suites Durango Downtown by IHG provides accommodations with a fitness center, private parking, a shared lounge and a restaurant. With free WiFi, this 3-star hotel offers an ATM and a business center. The hotel features an indoor pool, hot tub and a 24-hour front desk. Guest rooms are equipped with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Each room is equipped with a private bathroom with a hairdryer, while some rooms are equipped with a balcony and others also offer city views. Guest rooms include a closet. An à la carte breakfast is available at the hotel. Holiday Inn & Suites Durango Downtown by IHG has a sun terrace. The Durango Silverton Narrow Gauge Railroad is a 17-minute walk from the accommodation, while Durango Hot Springs is 10 miles away. Durango-La Plata County Airport is 13 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Overall the property was satisfactory.
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Beautiful room. The property is very nice. I had to wait quite a bit of time at check-in even though there was a staff member available but working on her computer. The second staff member eventually helped me. The breakfast was disorganized, no serving utensils, etc. but the staff was very nice. Overall, enjoyed the stay.
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Everything, we had an adjoining room to my sisters room
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The staff was helpful and the room was clean.
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Good
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The staff were amazing. The rooms and hotel were very clean. Only complaint we have was the restaurant and bar staff. They weren’t very friendly, and weren’t very fast for orders ect.
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The room was large and had what we needed ! We stayed a total of 6 days on our 2 week trip! 3 when we arrived and 3 before we flew home! Liked being on 4th floor in room 400! Very quiet and we had coffee maker and fridge which was great! Don’t require maid service!
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Durango is an excellent destination. This hotel was so so.
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The property and rooms were out dated. I had to get the property manager to let me in my room as the bathroom door drifted open and prevented the main door to the room from opening.
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Great room and great property!
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Pool was closed for maintenance the 3 days we were there. The electricity went out for a couple of hours. The door key did not work and we had to go back down to the front desk so she could reprogram it. Not good customer service! Fan in bathroom was not working.
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close to everything
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Was a good stay for one night
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This is the first time I have had serious issues at a holiday inn.
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Breakfast was $10 per person and we had the Holiday Inn Express free breakfast minus the cinnamon rolls.
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Everything was great, clean room, bathroom clean enough towels, beds comfy BUT the ONLY thing that I didn’t like was the BREAKFAST it was very simple, and there was very little of it; plus, if you asked the young women for anything, they ignored you and seemed angry.
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We would never use Expedia again after they did some nefarious things trying to protect themselves from a 172 mistake ! Very dishearten by them! But Holiday Inn Dowtown Durango was perfect for us!
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Second day of our stay, the room was not cleaned and we did not receive fresh towels. Front desk was not available by phone. Had to go downstairs to ask for towels. Also, the breakfast sign was on display, however it was closed. We received a text in the evening stating the restaurant was closed due to an employee called in sick.
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Very nice Hotel. The beds were good the room was clean and comfortable.
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Room still wasn’t ready when we tried to check in at 5. The waitress was horrible at her job. They charge for parking which is ridiculous considering how much money it costs to even stay there. The breakfast you have to pay extra for was gross.
