Hampton Inn & Suites Hartford/East Hartford

No complaint

Property was close to softball fields but it was under construction

Close to the stadium, the staff, the breakfast and the cleanliness. Really wish the shuttle could bring you and pick you up at the stadium or at least have a nearby drop off and pickup spot like the Dunkin Donuts on Silver Lane.

No hot water and early morning construction.

Exceptional

We ran out of hot water! There was only is 2 and a hour inbetween showers.

Clean rooms staff was great and the breakfast was hot also the coffee I would recommend 👌 this hotel 🏨

Bathrooms could use a close-up mirror attached to the wall.

The staff at the front desk when we arrived June 11th was unfriendly. Every other day the staff were great! We were assigned a room, on the first floor, where remodeling was being done-boxes stacked in the hallway, constant construction noise. The room needed upgrading and there was no place to hang clothes. Breakfast had very limited options, especially for someone with Celiac. The second day, the noise was unbearable and we were allowed to change rooms. The second room did have a place to hang clothes and was quieter. I don't think we should ever have been given the first room. We appreciated switching rooms, but it was difficult for my husband to move everything by himself. He is crippled in his right leg and has constant pain in it. I, was unfortunately, at the hospital with my very ill Aunt. There are times when kindness and compassion would be priceless. This was one of those times. Thank you to the staff that permitted a room change. We appreciated it.

We stayed just for one night but the moment we walked in we were greeted by a friendly staff member who went out of her way to make sure we had everything we needed. I slept extremely well in their comfy bed. Breakfast was delicious. It was a great experience.

Excellent stay very clean well kept

Exceptional

Attention N/A

Exceptional

Ok

Front Desk Staff were so lovely and kind. Breakfast was great. Room was clean. There was clearly some construction happening quite early (before 8am) but it was muffled.

Poor

Breakfasts This is not my first time staying at this hotel, but this was honestly the worst experience I’ve ever had. The hotel is under construction, and guests are not properly warned about it beforehand. There was constant drilling, hammering, and construction noise from the floors above and below — starting every single morning at 8 AM. Sleeping was impossible. The entire hotel smelled strongly of paint and renovation work. After one week, all of my clothes and belongings smelled like paint and construction dust. The biggest issue was the Wi-Fi. There was practically no internet connection for the entire week. I work remotely and have multiple Zoom meetings and video calls every day, so it was impossible to work from the room. Between the terrible internet and nonstop construction noise, I couldn’t even attend meetings properly. I constantly had to go downstairs to the lobby to try to work, but it was noisy there as well. Even using the elevators was difficult because construction workers were constantly going up and down with equipment. The hotel absolutely should inform guests in advance that it is under renovation. A week without proper Wi-Fi in 2026 is simply ridiculous. Never ever coming back.

Every clean and nice we love keep the good work up

Todo excelente