A Place to Remember El Nido Palawan

The place was filthy, when we came there’s still a garbage, dusty and unclean washroom. No wifi, TV is not working, lot of mosquitoes and dirty washroom dusty room.

Wala Everything is bad here. We wake up because of the dog noise. When we went out there’s always a poop and pee of the dog in front of the door . We need to tell to the girl before she clean. We’re didn’t get relax, everyday there’s people fixing rooms there’s a time we wake up because there’s no have electricity.

its near to the beach theres no elevator

Passable

It’s very close to the bars and restaurants. Also a couple steps away from the beach! My door couldn’t lock from the outside so needed to push the lock in from the inside.

It was perfect. Right onto the beach. Could enjoy beautiful sunsets none

No water. No reception staff. Room was not clean and had left over soap and rubber band from previous guest. Shampoo and conditioner dispenser were empty. No water the whole stay.

Location My sink was leaking in the bathroom. My contact lens case went missing which then I had to throw my lenses away. As the optometrist was closed on the weekend. They then claimed I lost a safe key . Which I did not receive. Then the 3 dogs that live there kept barking which made it hard to fall asleep.

The property is good for what you pay for. Bed was comfy, clean room, yes the floors were a bit dirty but nothing crazy. It's good for what you pay for. The dogs were barking at night, but honestly I slept fine also if you have earplugs would probs be fine

Location was amazing, so close to shops and restaurants. The room was nice and beds were comfortable. The floor was a bit dirty and there was no blanket, only a sheet.

No ventilation, door lock were confusing and the toilet jammed.

The room was spacious and comfortable.. The location was great. You get what you pay for. Its worth paying the extra and staying somewhere else. This hotel has the potential, however, the dogs… You know you have guests staying in the hotel sleeping , but the dogs are out in the hallway barking non stop throughout the night, kept me awake till 3am. Rooms are not soundproof so you can hear everything, i could hear guests going in and out, complaining downstairs about the dogs. The room was clean but the FLOOR felt dirty. Wifi kept disconnecting, weak signal in the area. No staff to be seen when needed, when it came to checking out I just had to leave the key on the desk.

It wasn't the hotel I saw in the pictures when I booked. It took 3 hours for someone to come to the front desk. 3 hours. I didn't even stay there. I want a refund.

We appreciated the location,near the port, in front the accomodation there is a shop and tourist agency where you can book your trip wherever you want First- we came -there where nobody to check in. After half An hour we met a receptionist -then has started the chaos. They werent absolutely prepared for our incoming. We paid lots of money for 2 rooms for 4 people for 2 nights-booked and paid also for ocean view -that was just our dream. They gave us rooms without ocean view, dirty,without towels,sheets -like few minutes ago somebody has already checked out. Then we met our 3 czech friends-booked and paid 2 rooms also -get just 1room !!!-staff after 1hour were trying to ,,figure it out” their situation(just 1 room for them available) to get 1 extra bed to that room which was given to them -but the door where too small to get 1 extra bed to the room-so staff gave them 1 extra mattress to sleep for the third person in that small room. But they paid for 2 rooms and staff told them they dont have any other room free-fully booked! This accomodation seems like earn money for more rooms they can really could offer! There was another surprise . Weve been waiting to the evening for the information -your rooms for tomorrow -second night -wouldnt be available! -told us first rooms would be available….so we waiting till 10pm to that information…Wanted to call to manager and speak to her. She was arrogant person,started raising her voice and dídnt give me any chance to say a word. I know we made a mistake- we came 1 day later-because our transfer to El Nido went wrong during the journey,so we were forced to stay on our way that night sleep in the phillipines family and wait for the transfer next day-thats the reason why we didnt came first night-which we have booked. Anyway we just expected that manager will give me chance to explain it and agree on some solution. I was surprised - from her side didnt come any solution,just scream and blaming-no just a small amount of money back ..nothing..

Exceptional

Excellent location with plenty of things to do around it. Some staff were very helpful There were dogs living at the property that bark early in the morning and poo was in the hotel hallway, the water was cold and brown

Booked an ocean view room and given a standard room. Paid an extra 1920 pesos and they said they'd give me a discount since my room wasn't available. When I tried to collect the difference they told me to take it up with booking.com since they hadn't been paid yet.

The view is splendid , the staff were very attentive and polite . We will definitely be back next year !

The location was perfect and the staff were delightful! Would definitely recommend!

There is mosquitoes inside the room