Holiday Inn Express Federal Way Seattle South by IHG

Good breakfast with healthy options

Nice rooms, clean…..close to multiple dining options. Easy on and off of freeway. If I were in the area again would stay

After waking up we soon discovered that we were not alone. There were ants everywhere. I have two videos of them crawling in the bathroom and sleeping area. On top of that the room was extremely hot. Despite having set the AC to the lowest setting it never got remotely close to under 70 degrees.

Okay, so let's talk about the FRONT DESK STAFF first of all. 10 out of 10! Easy and friendly check in, and then when we got to our room, the A/C was on, but the heat wasn't working. (I know it's June.) They personally checked out our room immediately and gave us a new one just two doors down. Then, at 9:00 p.m. I realized I needed a piece of bread to take some medicine, and they were so gracious to break into the breakfast room and provide that for me. I felt so high maintenance, but they were great!!⁣ ⁣ Next, the ROOM itself was super clean and comfortable to hang out in. Good luggage storage and hooks and even a little coffee area. We didn't use the TV or the Keurig, but they looked great.⁣ ⁣ The BEDS - ah!!! - were probably the best I've ever slept in. The sheets were crazy soft and the mattress itself I would love to have in my own bedroom. The pillows were labeled soft or firm and were great. I literally googled all of it to see if I can buy any of it personally, but sadly I think it's all commercial.⁣ ⁣ BREAKFAST: I should have taken pictures, but what else could you ask for? I had plain yogurt with fresh strawberries and blueberries, and then oatmeal mixed with peanut butter. The presentation of the whole meal was similar to Europe.⁣ ⁣ The SHOWER was great and all the lighting and outlets were working and conveniently placed. ⁣ ⁣ We run white noise so it was very quiet. We had no idea if there was anything going on above us, below us, or in the hall. The nearby freeway was not disturbing at all. So the only downside to this place is that there are a lot of unhoused people roaming around in the area. We live here and needed a place to stay overnight while our household items are being packed for a move, so we knew crime was a thing, and they warned us not to leave anything in our vehicle, so we didn't. I don't think anyone would be in danger, but theft could be an issue.

Wonderful

Exceptional

I liked how it was close to food and the freeway The room had ants, room service didnt come back to clean room.

I like how clean the hotel is and how friendly the staffs are. One thing I don’t like is the vent in room 407 bathroom is not working.

Air conditioning was having a temperamental moment but otherwise perfect as always

Clean room and always wonderful staff

Exceptional

Great stay, rooms were clean and comfortable. Maid service each day which was nice. A lot of other hotels do not clean the rooms every day. Clean towels each day and refill on coffee. Would recommend this hotel!

Amazing hotel

Always clean , great service, quick check in and out. It’s my second time staying at this location. Thanks! N/A

This is a great place to stay at a very affordable price. The breakfast buffet has an excellent selection, rooms were very clean, beds comfortable and no fee for parking. Also there’s a little mall like 2 mins drive away with a number of restaurants surrounding it and a convenient Target. Would highly recommend!

Excellent experience,good environment. Good stuff parking was easy to park very clean. Breakfast is good.

Exceptional

Exceptional

The parking lot was safe too.

They could do better in this area. Very minimal choices for breakfast