Hotel Aspen InnSuites Flagstaff/Grand Canyon

Dog friendly establishment

I wouldn't necessarily recommend staying there, although it was a decent bed to sleep in. The rooms aren't particularly well-maintained, although they were clean. The front desk experience is odd because they have a virtual kiosk there with someone responding, but then when I talked about what I needed, they always just said, "Wait a minute," and then another person came to the front desk live. I felt like I was repeating myself, and the interaction was awkward. They also deactivated my room keys early.

Bed was pretty uncomfortable. AC unit was loud making it hard to sleep. Trains going by all night making it even harder to sleep.

I have a service dog to alert me to potential chemical smells/contamination due to MCS/ET. The room smelled so badly of deoderizer spray that my dog started alerting within less than minutes. Turning on A/C only made it worse as they sprayed the unit itself. Completely unneeded. I went back to the office expressing I couldn't stay there, agent said no refund & even charged .e the upgrade for LOOKING in the other room. Disturbing & unfriendly, with a complete lack of customer service. You couldn't pay me to stay here, what with shady characters roaming the property & obvious lack of finesse in cleaning, not obliterating the rooms. DO NOT RECOMMEND.

Quiet, spacious rooms amd comfortable. Only thing was the AC was making weird noise when on. Pillow cases were dirty. Toilet paper half way and no extra roll.

We unexpectedly needed 2 rooms for 1 night for 4 adults. This hotel was sufficient for us for what we needed but I would not want to stay here long term. The rate was $57 per night so we got what we paid for. We had 2 bath towels and only 1 washcloth and 1 hand towel in our room. No bathroom floor mat. There was a wall mounted shampoo, conditioner & handsoap/body wash combo which were fine. That is all that was included. There was a blow dryer provided. The bed was comfortable and the linens were crisp and clean. The room had a desk and fridge with freezer compartment. The fridge smelled so we kept our food in a cooler. It is a very old motel that has been “remodeled” on a budget. It had everything we needed but the shower and sink in our bathroom looked like it was remodeled by an inexperienced DIYer. There were parts of the ceiling that didn’t have drywall mud and the wall to ceiling joints weren’t covered. Grout was missing on the walls. It looked like someone used a can of spray texture and just sprayed everything. The bathroom mirror was affixed to the wall on what should have been the shelf under the bathroom sink. The sink cupboard didn’t have anything under it just open space. The bathroom looked “wiped clean” but the walls had a layer of soap and hard water spots on them so I don’t know how clean they really are. The hotel is close to train tracks and you can hear them frequently. For what we paid it was good. The ice machine was free and we did appreciate that.

I reserved 2 rooms for my sister and I. When I checked in I was required to use a kiosk and was directed by an individual that barely spoke English and was hard to hear. This made for a very impersonal experience like no one pointing the room out on a map to navigate and find and not receiving wifi password. I checked out both rooms and realized one stunk and did not contain a coffee pot. Being as tired as I was I allowed my sister the better room and went to sleep in the lesser room. I went out for coffee at 8 am and came back at 9 only to find the key would not let me back in.

Only stayed for a night but it was a great spot! No holding deposit, reasonable pet fee. Room was clean, everything worked fine. I loved that there were bottles of body wash, shampoo and conditioner available in the shower. Also hot water, a microwave and a fridge. Not sure if it's because I was pretty tired but I couldn't hear the train from the room despite of being pretty loud. Overall, great place to stay ! Staff was kind and very technological advanced. Thank you!

Ice machine up top was broken , but there was ice available at the lower half of the property . I would definitely stay again .

Clean room and plenty of parking

Thr room was clean. Staff helpful. However, no ice bucket and the battery to the smoke detector was not connected. When I connected it it was drained. Very strange checking out by a screen.

Clean rooms. Staff was excellent. AC worked very well Will tell friends and family

i always stay at hotel when i want comfortable sleep

Very good

Very good

Friendly staff

The check-in process was quick and easy. Our hotel room was decent. The pool looked nice, although we didn't grt a chance to use it. The staff were all very friendly. Only a few small issues: no ice bucket, no counter space in the bathroom, the toilet is small, no Do Not Disturb sign to put on door, and our TV remote stopped working on the last day. If you're looking for a no nonsense room with very basic amenities close to downtown, this place is fine and the price is right.

N/A

This place has a lot of damages and inconsistencies between the rooms. I don't know how clean it is it kind of smelled last night. My neighbor was doing weird tapping all night like maybe doing drums or something. I do not need the TV or the huge... Cabinet that holds the microwave and fridge. They could easily put the microwave on top of the fridge standalone. It just needs a little desk and a chair. The showers are pretty good here because they are really big. No bath but you get an overhead shower. It's probably the best deal for the lowest price. It's probably the most hotel you get for the price. But it kind of sucks.

Room smelt like mildew and refrigerator didn't work.