LHP Hotel River & SPA

Breakfast was very good with a good variety of food. We were served coffee and other drinks which was nice. The front desk staff offered a suggestion for a restaurant that ended up being amazing!

Didn’t feel was in 5star hotel bathroom too small, rooms were still ok

Beautiful hotel, wonderful location, very comfortable room and excellent staff!

After checking in, the check-in agent told me that my room was at a different location. My room was not in the hotel building, but in a building down the street towards the train station. The room was hot.

The hotel was very clean and fancy. Reception was fast and easy. Checkout went smoothly. The rooms were super nice and clean. We could not have asked for a better experience. Nothing

Breakfast was excellent!

The location was perfect; it was quiet, away from the bustle of the center city but certainly walking distance to many attractions. The beautiful Arno is right outside, and we enjoyed our small balcony where we watched people rowing on the river. The breakfast buffet offered a wide variety of choices each day. The hotel staff were very kind and helpful. We really could not have been happier with our stay. We would recommend this hotel, and would definitely stay here again. No complaints at all

Room was very clean and spacious . The staff was outstanding, friendly and very resourceful and helpful. Breakfast was good ? ? location perfect for us we will definitely be coming back thank you Charles Guarino.

Staffs who worked @front desk.

Breakfast was excellent, with real European food and great variety. Location is great

Everything! The hotel, the staff, the location, its away from the congested tourist areas. I don’t want anyone else to find out about this place. Can’t think of one thing.

This hotel is Arno river facing and in an easy place to get in/out of the city. They offer parking services, the employees were all incredibly helpful and kind and the breakfast included more food than I’ve ever seen at a hotel stay in Italy. I prefer this neighborhood, while it’s not”in” the city center, it is quiet, and a short walk to Santa Croce piazza and church. Did I mention they have a bar, outside patio seating and a restaurant? Nothing, it was great

So clean and very elegant!

The staff was exceptional

The temperature couldn’t be controlled. It was an unusually warm day in winter and our room was boiling. Had to get up in the middle of the night and search for a fan (poor night watch manager), which took easily 20 minutes.

Breakfast was excellent. Good variety. Friendly staff.

br4eakfast staff were lovely and very efficient hotel very clean and modern and quiet i booked the Arno suite which Booking.com described as having 2 rooms - separate bedroom and living room. I was told at the hotel check in this was not the case and we had to stay in a `suite' which was only one small room. When i complained and showed the hotel reception Booking.com's description , they simply said that Booking.com had got it wrong. This is totally unacceptable. On top of that the hot tub /jacuzzi outside had hot water but wasn't working properly. The hotel did give me another suite for the next 2 days of my stay which was what i expected but again the hot tub outside wasn't working properly despite the maintenance person trying very hard to make it work. When you pay for a suite in a `5 star' hotel you expect everything to work! the staff are pleasant but these things can be very annoying - either Booking.com should take responsibility for the room description if they got it wrong or the hotel should admit they might have mixed up the booking.

This was a nice hotel overall. It’s a bit expensive for the size of the room and the available amenities, but the experience was still enjoyable. The room itself was comfortable and clean. The real highlight was the amazing breakfast buffet. We usually skip hotel breakfasts since they’re often pretty basic, but this one completely surprised us. We went down just for a muffin and juice and ended up staying for the full spread. The service was excellent — attentive staff, mimosas flowing, and great coffee options like cappuccinos, flat whites, and macchiatos, plus every juice you could imagine. The front desk staff were also very friendly and helpful, and the overall ambiance of the hotel was cute, modern, and up to date. It was pretty expensive considering the rooms were so small.

Room was hard to get cool, did not feel like the in room unit did much.

The place is lovely, in the city center could walk to everywhere, near the river. The staff is very helpful. We are happy to live here.