Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr by IHG

Extra sheets and towels were suppled.

Every time I went to get breakfast, the lady that took care of the breakfast, but stand behind you and get an attitude, cause you did not put the fort back in the same way it supposed to go

Our room was extremely clean and comfortable. Will stay here again.

Awesome

Time for overall renovation. Indoor pool was green and appeared questionable for swimming. Rooms were dates. Staff was nice.

Extremely friendly and helpful staff.

The location is just off interstate, which makes it easy to get to while traveling from GA to VA. It's a good place to rest. The hvac system was hard to get to the proper setting

Exceptional

Breakfast and location were perfect for our expectations. Pillows… but I understand that is personal taste and ours was just different than what was provided…HI EXPRESSES were just too big and bulky and hard.

Breakfast was great. Staff very cordial

Saw a cockroach in the hall outside my room. Told staff and they just said it was probably the rain. Wasn’t raining!?

Breakfast was good. Location was excellent Hot Tub/Spa was warm not hot.

Same as my first review we stayed three days

Please see the first review from our first day June 7th to the 8th

I did not use the hot tub or the pool or the work out room. The staff were really nice and friendly. Especially Sharon & Derek The reception people mainly Sharon & Derek were wonderful, we originally booked one night. Due to unforeseen circumstances each morning we had to add a day to our stay which ended up being 3 days. When I went to update & not check out they were wonderful and we were able to keep the same room each time. That was great so we did not have to pack up and switch rooms.

Everything was great. Thank you

Exceptional

Poor breakfast

Everything

Exceptional