Spark by Hilton Florence North I-95, SC

Everything was lovely at the property, especially the room! It was spacious, clean and very well appointed. The check in staff was efficient and pleasant, especially Tyrell, who was helpful and professional.

Modern, clean and comfy room.

Rooms were very clean. Bed was very comfortable and well planned out. The location was close to Gas and food. Super people working there. Very friendly and helpful at desk.

Room was incredibly dirty. Really hesitant to even shower. The building was pretty dirty as well.

* the delightful young man, Tyrell, who checked us in- he was so friendly, helpful, and he gave us great information about the property. * The decor was bright and welcoming and the room had great architecture. * The young lady TeTe who handled our complaint The downside which caused us to checkout less than 1 1/2 hrs after checking in was the extremely rude young lady and man in the parking lot outside our window. They were talking loudly, playing loud music and reviving the engine the entire time we were checked in. We checked in around 1045 pm. and checked out around 1225am. The property was purchased by Hilton but the windows and walls were not soundproof. Staff offered to call the police about the noise or to give us another room but when you drive for several hours and just want to rest a while before continuing your drive you do not wish to deal with all of the drama. This particular location is not recommended.

The room was clean and the staff was very friendly. There was only cereal for breakfast and the pool was closed.

Additionally, the refrigerator in the room did not work properly, which was another inconvenience. Overall, I expected a better experience and would hope the hotel improves both its customer service and room amenities.

The hotel was very nice. Clean, rooms were comfortable, bed was very comfortable. Staff could have been a little more attentive. I waited 10 minutes for a staff member to come to the desk to check us in. Also, when I asked a question, she wasn't very accommodating. She wasn't unprofessional, just very curt in her answer.

property was overall ok what i like the most was that the hotel was steps away from the beach amd an icecream shop right across the street from the hotel

Awesome hotel near I-95

Hotel was horrible, from the front desk agent to the room. I checked in a hotel and didn’t even stay. I was back at the front desk within 10mins of touring the room. The shower was dirty, spider webs and bugs were in the corner of the room, toilet look like someone left pop stains in there. I went back to the front desk requesting a refund and the receptionists had little knowledge on anything. For every conversation she had her manager on standby asking him or her questions. I was offered another room but felt insanely uncomfortable with staying there. Management was no help and denied my refund. Mind you a room that was not sanitary for stay and a room I didn’t even sleep in. I checked in and checked out within 10mins. I will be doing a google review as well with the pictures and videos since it won’t allow me to upload videos here of the room. I would never consider this hotel. A waste of $100 and time booking.

Vlea

Clean room..excellent bed, quiet friendly staff!!

One night stay on route to Florida. Everything was good except slow elevator

Help from the desk

Clean, comfortable bed. Will return

Great location, clean and updated rooms, hotel looks new with ample parking

Loved the cleanliness and the

The room was very clean. The staff was excellent. I would like to recommend that the breakfast that they provide in the morning have a gluten-free cereal, such Chex in addition to the other cereals that they have so that people that have celiac can at least have a small breakfast. This recommendation is for all the Hilton hotels.

Everything was Amszing