Hilton Garden Inn Fort Collins

Comfortable room, clean, but the bathroom was pretty small Housekeeping did not refill the coffee pods, even on the day they actually did "housekeeping". Plus I was charged for 2 bottles of water that really should have been complimentary after staying three nights. Just another nuisance charge that these places are sticking us with nowadays. It was only 5$ but it was an insult.

Very clean hotel. The staff were very friendly. Will go back.

Clean, wonderful restaurant and helpful staff

Superb

Staff was helpful. Room was comfortable and clean

Staff friendly. Rooms comfortable. Continental breakfast was expensive for what we got. Hot food not very hot. Housekeeping never came in our room. It was supposed to be checked every other day. Toilets too low.

A typical Hilton Inn North-American arrangement and layout. Convenient as a location for my needs. Staff has been very helpful and kind in accommodating a late check-out. 1. I cannot take the presence of the air con unit in the room - such arrgmts are from the past century. Since it snowed during my stay, the unit had to be run and it was noisy. 2. The coffee machine did not work and it required replacement. 3. I was told that due to some management issues, the hotel has lost its alcohol distribution licence - it was weird to have only soft drinks at the bar and restaurant. 4. I am not sure of the quality and the taste of the prepared meal - there were ingredients which stank so badly that I could not complete the meal. 5. There appeared to have been some miscommunication between various clerks. I had an agreed late check-out and while I was away, I got frantic calls from the receptionist asking for me to pack and take my stuff out. When I explained that I have a late check-out arrgmt, I was told that there is no such thing at their hotel. Really? Eventually, he found the note from his colleague somewhere in their records and I was able to check out in reasonable manner. Such lapses cannot be happening in a respected hotel - the way the notes are transferred between shifts has to definitely improve.

Everything was great. I really appreciated the laundry facility.

The front desk guy when I checked in was very kind and helpful.

The smell of the Indian Restaurant is strong.

parking

the room parking

No amenities, water fountain or access. Overpriced breakfast but well disclosed

Close to relatives house and I 25 It seemed shabby. Needed updated. Free breakfast. Blow dryer didn't really work or air in my room.

Room was very clean, well prepared, lots of extras. Staff very friendly and helpful.

Good

The location was great, and overall the property is beautiful. Not all pillows were down which is nice to have. The room was spacious, and they allow pets which made our evening easier with my friends dog who was with us. Staff was also very nice. The ac situation was weird. We had it on 71F which normally would be perfect, it was too stuffy and warm so we dropped it down to 67F. Middle of the night we were so hot and the ac had shut off. We had to take it down to 65F to get it back up and running again. There was no fan in the bathroom which was odd. Bathroom could've been cleaned a bit better for over $300 a night- hair from a previous guest was on the floor. Lastly, we weren't able to open the window which was frustrating. We would've rather had fresh air for sleep, but that was not available.

We onlyn

Very comfortable stay.

Room was immaculate, bed was super comfortable, lots of great parking.