Coconut Bay Resort

Great location with large, clean rooms/ suites and a beautiful pool area. It appears that some people live there. One such unit was next door and VERY LOUD and obnoxious until around 11pm.

Th

No complaints ! Unit and location is perfect

Room temperature not soo good,in living room ac eirking good but not in bed room, Im disable and the elevador not good.Very bad for me.

All was good

Nothing

Check out was at 10:00 a.m. and I asked for 10:30 and they said no

Recent remodel, place was in great shape and had everything you needed. Great staff. Super clean, really comfortable bed. Great pool and hot tub. The hot tub was actually hot. The pool was a great temp and the edeep and was a little over 6' which is nice for me because I'm a little over 6'. Cant say enough good things about staff and unit and pool area. but ther were a few small problems that kept it from a perfect score. We used booking.com just after the holtel office hours and it doesn't work righ for them on their end and we didnt have room to check into. By chance a staff member, Billy was walking by and took care of it immdiatly and made a room for us. He was expedient and outstanding. He got us in a room and had us sort it out in the morning. Smart and eficient call. However, the unit we got had limited cooling going on. Yes it was a hot summer day but he AC had been on max all day with no one there and it was still quite warm in the evening. It cooled down enough later that evening and into the morning but mid day in there would be sweaty. I think that ac unit just needs a tune up. Other than that, the place is great. I told Ella and Billy about the AC in the morning and they put in a work order on it right then. So if the AC in 303 if fixed, its a great spot.

There was nothing I did not like. All was well

Receptionist staff was really nice! Early check in was granted! Spacious and clean rooms. Worth for the money!

Nothing

I loved how dedicated the staff was to keeping the premises clean. My room had a lovely view and the room itself was impeccable. Nothing

The facilities are excellent, with all the amenities one could need to spend a few relaxing days. The accommodation staff was always friendly and willing to help us with our questions. Everything was very clean and tidy. Fantastic!!! I didn’t find anything negative.

we stayed on the 3rd floor, and unfortunately the elevator was not working

Staff was very friendly and accommodating. Unfortunately, some homeless people near 7 11.

Very clean. Comfy bed. Close to the beach. Super friendly staff. Definitely recommend. Don’t have anything negative to say.

It was an amazing experience , staff was great definitely will be back.

Reception is only open until a certain time. Early check out time Can’t even store luggage after 5 pm as there is no staff available

Location to the water taxi was close and convenient. We were able to get early check in and the staff at the front desk was great. They also had great communication and were very helpful with our reservation before we arrived.

Beautiful, very quiet and comfortable place