Sonesta Fort Lauderdale Beach

The counter guy that was originally checking us in was horrible! His customer service was nonexistent. He was rude and should never work the front desk for anyone. He should only be allowed to work in areas that did not require customer contact. Luckily the manager was right there and took over without hesitation.

This was honestly one of the best hotels I have ever stayed at! Everything about it was great.

Amazing experience. Was able to get free very early check in and late check out. Our room was amazing. The staff called upstairs to see if we liked our room and if we needed anything. Food was great, location great, pool was amazing. I highly recommend this hotel!!!!

Small weirdly heated pool , but staff was very friendly and accommodating and we felt so safe even as women coming in from being in the nightlife they cared for us so well and it was very very clean and amazing views and location

Could use a bit of a facelift

Beautiful view of the Ocean.

The biggest issue was that the stylish bed was hard as a rock and I did not sleep well at all.

The bathroom need to be more clean

Staff was polite and welcoming

Ms. Evelyn was awesome! I love the Sonesta and I prefer to stay with them on all my vacations!

Very good

Great location. Staff very friendly! Clean room with great view! Nothing to dislike

Love this hotel and staff. EVERYONE Is so friendly and helpful. The food at Steelpan was top tier!!! Only place I stay in Fort Lauderdale.

Superb

Very good place

Place was amazing, staff is very nice and friendly. the view from the room we was in was beautiful. Breakfast was delicious.

No me dieron la habitación que reserve con vista al mar, y me respondieron que le daban prioridad a los pasajeros de las líneas aéreas!

Very relaxing and nice.

The beach view was everything! The room itself wasn’t the cleanest . The fact that the hotel was right across from the beach was perfect! The staff on the other hand had us in a room with no access to the TV. Called for hours and were told a lot of BS! After traveling from GA for vacation we were finally switched to another room around midnight. The second room we were in was a bigger upgrade but dirtier than the first room we were in. All in all the restaurant served amazing food, valet parking is $63 per pull out, beach chairs are included but the umbrellas aren’t, the pool was nice, outside bar was convenient, and all in all everything was on the strip, restaurants , liquor stores, bars, ETC

The Front Desk service was wonderful. I don’t remember the name of the lady who assisted us, but she had short brown hair and glasses. She was extremely kind and helpful, explained our credits and services, and helped us change our ocean-view king room to a more comfortable room with two beds. She is an excellent staff member. I also want to recognize two restaurant staff members who were especially caring toward my mother, who was experiencing high blood pressure. The young brunette breakfast server even remembered the next morning what my mother had eaten and brought her tea and fruit. That thoughtful gesture meant so much to us. The gray-haired gentleman serving lunch was equally kind and made sure my mother’s meat was prepared exactly as she needed it. Things could be improved: the pool is very small for an 11-story hotel during summer season. Please think to add another pool space to the property, and some bathtub tiles needed a deeper scrub. The pool/bar also seemed understaffed; I requested a mimosa and drinks menu and after about 10 minutes it never arrived. Despite these details, we had a very good experience. The kindness and genuine care shown by the valet, Front Desk staff, and restaurant staff made us feel truly welcome. We would definitely consider staying at Sonesta again. Thank you!