Courtyard by Marriott Memphis Germantown

Everyone there was very accommodating and friendly. Everything was clean and smelled it. Our electricity went out in the late afternoon, and the staff were very good about informing us on updates. When we arrived back after dinner it was back on. We will definitely stay at another Courtyard.

The fold out sofa was horrible-like laying on the floor! And I’m not joking. They need to do something about that. Extremely uncomfortable. This would keep me from staying here again if we had 5 in our group again.

The lady at the front desk was so kind when we checked in, offering more towels and pillows since we had 5 in our room. The fold out sofa was horrible-like laying on the floor! And I’m not joking. They need to do something about that. Extremely uncomfortable. This would keep me from staying here again if we had 5 in our group again.

Hotel was very clean and the staff went above and beyond to tend to every need.

The room was spacious, clean, and very comfortable. Later, I took my kids to the swimming pool and they absolutely loved it. It was the perfect size for smaller children to enjoy safely. Teno was also incredibly helpful and checked to make sure we had everything we needed. He kindly offered towels for the kids to use afterward, which was such a thoughtful touch. The next morning, I had the pleasure of meeting Kenyon and Allison. They were both equally amazing. Every staff member we encountered was friendly, helpful, and welcoming. Excellent customer service truly makes a difference, and this team exceeded expectations. I highly recommend this hotel and will definitely be back!

Superb

Everything was good, the bar staff was Excellent!

Incredible staff, clean room, and excellent stay

Loved the breakfast but

Was disappointed in the size of the "king bed". When I want a "king bed" as advertised, I want a "king bed" and not a "California King" bed. Please changed that in your description of the bed. Very misleading.

My mom & i was there for only one night, due to me having surgery. The room was nice and clean. The problem we has was the big lamp wouldn't come on tried unplugging/ plugging it up yet it didn't work. There was a fridge no microwave. There was a Foul Smell coming from the bathroom it was Clean but the smell was reall rank.

The standard I’ve come to expect from Marriott. The room was clean there were some Repairs that need to be made especially in the bathroom. But overall I was pleased.

Almost everything. Good location, safe location. Good price. Clean rooms. Bed was a little stiff for me, but that’s a personal preference.

Bed was a little stiff for me, but that’s a personal preference.

Everything was up to standard.

Clean room, comfortable bed, and welcoming staff.

Room was clean and comfortable. Staff was excellent as always. My air unit was a little noisier than other rooms I’ve stayed in at this location.

The care from staff

Room was clean and comfortable.

Demo was very helpful! Hotel was very clean.