Homewood Suites by Hilton Memphis-Germantown

The room and staff were extremely friendly and the room was excellent

The staff, and particularly Shamika, were very helpful in answering questions and fulfilling our requests. The breakfast was very good and the breakfast staff were cheerful and helpful. Room was quiet and comfortable with the amenities we needed.

Very clean room, excellent air conditioning on the very hot day felt amazing. The free breakfast was very well stocked and was better than most. Above all, the staff was very friendly and helpful.

Front desk personnel could have been much more aware at check-in. Rooms were very clean. It seems to me that one of the most important areas to clean, easiest to maintain, and most often overlooked is the elevator. CLEAN THE INTERIOR OF THE ELEVATOR CARS!

Superb

Crystal, at the front desk when I checked in, was awesome! She was very professional and extremely welcoming. On our first night the light in the bedroom came on by itself at around midnight.

Nice comfortable space. In a nice area.

Probably one of the better breakfasts I have had in a while. Nice property just expensive but in a really good part of town.

Room was clean and comfortable

Upon arrival, the staff was friendly and welcoming. She was very professional. I could tell they take pride in their work when she cleaned up the coffee area before placing the coffee urn back in it's spot. Our room was clean and spacious. It was annoying how the bathroom light was on the outside near the sink. But it couldn't be placed on the inside of the bathroom because of the shower wall. The curtains also did not close all the way, so there was a sliver of light peeking through. The beds were not very comfortable, but we slept fine. The breakfast in the morning was great! The staff was friendly and helped problem solve when there were no more bowls. In case youre like me and like to know what was there, they had real scrambled eggs, bacon, tortillas, a salsa bar, potatoes, make your own waffles, cereal, oatmeal, yogurt, pastries, hard boiled eggs, and fruit. If we are ever in the Germantown/Memphis area again, we will stay here. The area felt safe, the grounds were well kept, and grocery stores and restsurants were nearby.

A very nice and clean property.

Superb

Superb

Exceptional

I had a great experience. Everyone was friendly and my suite was very clean!

Clean room friendly staff great breakfast options

Convenient location for Germantown. Staff always helpful. We like having the extra room.

Ease of check in, comfortable room, breakfast with expanded food options over other properties

The area is still being affected by the ice and snow causing the event to be rescheduled for April and they would not transfer my reservation or give a discount on a later date so it was as if I just lit my money on fire. Will not be booking here for any future visits.

Yes. Everything was very nice