Home2 Suites by Hilton Gillette

Exceptional

Exceptional

Nice place to stay

A great place to stay. Clean and friendly. Breakfast could use some help.

We stayed for here about a week. Miles was there when we first arrived, checked us in and is very personable and kind. He made sure we had all we needed and also gave us some suggestions on excellent places to eat dinner and places to check out while we were visiting the area. Our stay was some much needed downtime. Our room was spacious and clean and quiet on the first level. We will do it again sometime. Erin and Justin ❤️Thanks again for everything Miles

Everything was very good.

We canceled our reservation because we were switched to a much smaller room and I wasn't compensated for that. So since we didn’t stay I need you to refund my money. The hotel staff said they would take care of it,but obviously they didn't. Very dissatisfied with this hotel and the service. Please process my refund!!

Clean, spacious and comfortable suite for a 3 night stay. Nice televisions with streaming options.

The rooms are spacious and clean. The staff were friendly and very helpful. We really enjoy our stay there. Its breakfast was simply the best.

The breakfast was not good. All of the hot items were cold?

Y

When we arrived, our room wasn’t ready until around 5:30 p.m., roughly two and a half hours after the published check-in time. Normally, that would have been incredibly frustrating, but the staff handled the situation exceptionally well. They were honest and transparent, explaining that our original room had been heavily damaged by the previous occupants and that they were working hard to prepare an alternative room with a limited staff. More importantly, they seemed genuinely concerned about the inconvenience and kept us informed throughout the process. We were in town for baseball, and the staff was also very accommodating when it came to a late checkout. Our game schedule conflicted with the standard checkout time, and they worked with us to make things easier, which we greatly appreciated. The breakfast was fairly typical for a hotel. While I wouldn’t choose the hotel specifically for the food, it did offer healthier options than many hotels provide. At the end of the day, things don’t always go perfectly when traveling. What matters is how people respond when they don’t, and this team did an outstanding job. Their kindness, honesty, and willingness to help turned what could have been a frustrating experience into a positive one. We left with a smile and would happily stay here again. Highly recommended.

Large room and spaces for everyone. Generally clean but could use general maintenance throughout. The pool was smaller than expected with no hot tub. Easy to find and close to stores, food etc.

Everyone was friendly place was clean

The hotel seemed like a good choice, shower floor was dirty and got athletes foot from the shower. Room was not made up consistently. Nice property, room was nice, but just a bit over priced for what you get vs other hotels in the area.

Great location, excellent friendly staff, good breakfast that gets you on your way.

Great place to stay!

There's nothing we didn't like about the property. Breakfast was excellent. The room was spacious. We had all the room amenities we need. We enjoyed our stay.

Nice location pretty clean breakfast was a little busy but they were trying.

All around a good stay.