AC Hotel by Marriott Glasgow

We didn't have breakfast at the hotel. The rooms were very nice with comfortable beds and nice amenities. We loved the location, as it was within walking distance of everything we wanted to do. Staff was friendly and helpful. Nothing - we really liked this hotel. Highly recommend it.

Clean, tidy, excellent food and drink, staff all very friendly Maybe needs more seating in the bar/lounge area, as it can get busy

Room was OK Service and Mgt were terrible

Superb

The air con was amazing after several days in 30°+ heat. The walk-in shower was spacious and had excellent water pressure. The flat screen TV was huge and had lots on offer. The mattress could stand to be a bit thicker but it was a great size, and the pillows were comfortable.

Exceptional

Superb

Great location great room Breakfast was a bit organised. Running out of food and waiting about to re stock

Lobby and staff Our room was on the small perfectly formed

It is a very nice hotel, it’s very well maintained, cleaning is perfect, the bed very comfortable Lift was very small

Exceptional

Location

Hotel itself was fine and very well located. The hotel seems not well run at all. * We were given a room with a connecting door to the next room, which meant we could hear every single word they said, as well as whenever they went to the toilet, etc. * The breakfast staff were extremely unfriendly and seemed overworked. * The lobby was being cleaned at 9 a.m. on both days, which did not create a very pleasant atmosphere to start the day. * At checkout, there was not a single question such as “How was your stay?” or even a simple “Have a good journey.”

Location Queue to check in and being allocated a room already occupied by someone else.

Buffet breakfast was fine although the coffee machines were a bit shambolic so decided to get coffee from a large urn which I found was empty On checking my credit card account when I returned home I discovered that I had been charged twice which amounted to over £900 pounds so I telephoned reception three times no reply. Eventually I telephoned the bookings and I eventually got an Irish Gentleman to whom I explained the problem. He told me it would be Monday 18th August before it could be dealt with. This is not good enough. Poor admin from your reception staff meant I have been charged twice. If you can’t sort out a simple bill then I’m sorry I can’t see us being back. This is hassle I don’t need in my life at 73 years of age. It just made our 50th wedding anniversary a bit spoiled.

Everything really. Nothing to dislike The room was a bit warm and the air con seemed to go off during the night

Very good

Better selection of tea in room

It was clean. - we booked it months ago for the location near George Square even though it wasn’t cheap. However St George Square is completely closed off for upgrades and there are roadworks all around. We should have been advised of this. - they charged 25 pounds for an early check in (and then tried to charge it twice.) - had we checked in at 3.00 we would have been there for ever as there were bus tours checking in at that time.

Good location and well appointed hotel Our room had an interconnecting door. On one night the noise from the next room was terrible. The desk staff were fairly uninterested and not very welcoming