Best Western On The Beach

Rooms very clean easy beach access

Location was great. Staff was efficient and helpful. Room was clean with very comfortable beds.

It was a great experience overall. However I wish they would clean the rooms as in vacuum the floors. Especially being on the beach. Other than that. No complaints.

We had a wonderful stay at this hotel! The accommodations were clean, comfortable, and perfect for our family. The staff was friendly, welcoming, and always willing to help. Everything was well maintained, and we felt right at home throughout our stay. We would definitely recommend this hotel to families looking for a comfortable and enjoyable place to stay, and we look forward to returning in the future.

The rooms were clean. Had a kitchenette but no cookware. Had to wait on maintenance for over an hour. They just dropped off what we needed and we resolved the issue. The cleaning crew did a great job. Thank you ladies!!!

The view of the beach was amazing and quick access was so nice and definitely the best part about our stay! Our room was cleaned well! The outdoor pool was nice could have been a bit cleaner but still did the job of cooling us off. There were a few things around the property could have been maintained a bit better such a trash and cigarettes laying around. Overall though we had and fun and will definitely stay again!

We have stayed here multiple times. This is one of our favorite spots in Gulf Shores. This time the room was hot and the air didn't get it cooled off until the next morning. We sweated all night making the stay very miserable.

I checked in while it was raining and had no TV. They finally moved me to another room and TV worked fine. The second room had recently been remodeled and much nicer than the first. They don't have enough parking so many have to park in an unlit, poorly paved lot across the street. It rained a lot and this was terrible! We had soaked shoes running through a river to get to the hotel.

Overall a great place to stay

I liked the property close to the ocean and the view was beautiful I did not care to much for the pancake house located in the back of the office the food was not good the service was slow and never got anyone for a refill of coffee prices were to high for what we got, My granddaughter ordered egg omlet all it was was scrambled egg folded over no cheese not nothing service was bad

Very good

I do not recommend this hotel. The only real positive is it is located on the beach. The place is dirty, elevators, hallways, pool, and rooms are all in need of serious cleaning. Our room, 326, was damp. We discovered that the air conditioning was not vented or drained to the outside. Everything we had got damp in this room. Even a birthday card my wife gave me collected so much dampness that it was ruined. Most of the drink machines didn't work, and the ones that did delivered hot sodas. The cost is way over inflated and the price that Expedia gave me was not accurate. I was charged much more. This is the second time I have been given a second rate room booking through Expedia. There was a section of this hotel that had carpeted hallways and working vending machine, but not our section. Dirty tiled hallways, no vending machines and no ice machines in the section Expedia put us in. Fool me once shame on you, fool me twice shame on me. Expedia does not provide the deal you expect. I'll just book directly from now on. Even the hotel staff treated us differently because we didn't book direct with them. One example of that is they refused to allow me the hotel member points. There's no value in booking with the Expedia bundle and it actually can reduce the value and cause more headaches than any so called savings.

Location and views

Bed was comfy! Kitchenette had oven knobs on the front of the appliance which was hard to keep toddler from playing with. There was also an adjoining door that may (?) have been painted shut- idk I still put a chair on the knob anyway. Walls were VERY thin- could hear neighbors tv all night. There’s also a huge gap in the door to the hallway from the floor. Fridge was cold and worked well. Most of the vending machines were out of drinks or drinks were HOT when they came out. A/C worked great! Overall, I wouldn’t return but this was booked as a last minute stay on a road trip.

Nice beach location

Front beach, short walk to it

Property was as advertised right on the beach! Our room was great! Was a 1st floor with a balcony & great view. Everyone was very friendly & helpful! Never waited long for the elevator. Would highly recommend!

Its location by the beach and local amenities Over priced, you are paying for its location the accommodation was nothing special

Staff very kind. Facility had odor and much need ed upgrades. The deck at outside pools very weak and indoor hot tubs dirty with particles floating in water. Part of biscuits left by one hot tub and ants crawling after it.

The location, parking, and beach were superb. There was plenty of room in the room and at the beach to really unwind and it was really quiet for the entire stay The kitchenette could be more well equipped, there were some clean-ish silverware that I chose not to use, but that was my only complaint.