Baymont by Wyndham Gurnee

Location was nice. People were nice. The problem was there was a party or unsupervised children or something going on loud banging with doors and thumbs on the ground but it happened all night long for hours and hours we pulled in around 9:30 and we couldn’t take it anymore. Left by 2:30 am. Was sent a text on how to contact staff if we needed anything. Left three messages, were unanswered, we could not take it anymore. Night clerk was rude to us. At 2:30 am .our check in clerk was nice.

Property served its purpose of a place to stay but appears well worn from families visiting Six Flags. My wife wouldn’t go on the elevator because of the warnings posted on it and for good reason because the next time we walked down it was out of order. The families there appeared to be enjoying the pool.

Still waiting for my secretary deposit to be refunded How the hot tub didn't work and the time its taking to get my security deposit back

Bad

The location was great The staff ignores bad children(letting kids be in the pool room without adults, then once adults were in there they were drunk), the pool room is super slippery more then an average pool, staff complains if you turn in towels and it has "stains" on it from having feminine issues or make up. The beds are really creaky.

Overall I’ll stay here again.

Staff was extremely nice. The property is dated and not maintained well. Pool was dirty and closed half the time we were there.

Breakfast was meh. Waffle mix was sour. No peanut butter. Was not the cleanest hotel. Pretty sure someone threw up in pool area and wasnt cleaned up. Young guy at front desk was great though.

Staff was really nice

Location They apparently have the thermostats set to switch to 80 during the day. And it was like 100 degrees in the breakfast room. Wasn't aware of $100 deposit untill i got there

The hall ways were dirty the entire stay. The same wrapper was on the floor outside our door the 3 days we were there. They didn’t clean the floor in our room before checking in. There was chips on the floor when we arrived. The vending machine was down.

They also dont keep their breakfast stocked. We stayed there 2 days and both days they were running out of food. The cleanliness of the hotel was horrible too. Both on the outside and inside.

It was nice and quiet, especially important as I work third shift

The location of this property is excellent. Close to 6 flags, Gurnee Mills and many restaurants. The staff was friendly. The property needs an overhaul and update. The hot tub did not work, the pool area wasn’t clean and smelled so strongly of chlorine it was almost overwhelming. The rooms are dated and out of the three rooms we booked - all of them had many cracked tiles in the bathrooms, scuffs, chips and stains on all of the furniture. The vending machines were empty, and the elevators smelled very bad.

Good

Close to six flags

Everything was great. Thanks@

Good

The location was near restaurants The hotel has roaches!!!! The elevator kept getting stuck. The staff was stingy with the towels.

Very good