Livemax Resort Hakone Sengokuhara
About Livemax Resort Hakone Sengokuhara
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.The ryokan offers complimentary parking for guests who arrive with their own mode of transport.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at ryokan are equipped with linen service and air conditioning.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant coffee and instant tea. Livemax Resort Hakone Sengokuhara offers a hair dryer and toiletries in the restrooms of specific accommodations. During your visit, indulge in a range of delightful culinary choices at ryokan to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the karaoke rooms. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. License Number(s): 菅川健指令小保福第21909号
Amenities
- 24-hour front desk
- On-site dining
- Breakfast available
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Spa / sauna
- Pet friendly
- Family friendly
- Air conditioning
- Elevator
Reviews
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The onsen bath in our room. The steep steps up to the property. It was also difficult to locate as we had to drive to another resort to get help to the location. You need to take more than 80 steep steps up to the property, a task not possible for some.
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The hotel is clean and the meals were good. The location is too remote and difficult to reach because of the steep slopes, definitely not for elderly people. There is no elevator in the hotel and bus station is 15 minutes away.
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Clean room Room onsen is good. Also toiletries in the room are abundant Was told to clear the water in the onsen after use but it was difficult
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Exceptional
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We didn't like how inexperienced the front desk staff were. Almost every question I had they couldn't give me a definitive answer. I don't know if they were new or just didn't know. [Used Google translate] plus some team members spoke English* well. We only used their in-house bath house once & still got charged a resort hotspring water use fee for both days. Getting to the Hotel was quite a hassle. Yet again the staff wasn't much help, We asked for a ride down the hill to atleast the main street since it was not listed how difficult it would be walking up/down the steep slippery inclined poorly paved roads if your not arriving via car. we eventually got tired of the run around from their team's responses. Even requesting them to help order us a taxi was a hassle for them, We ultimately walked up & down the hills with all our luggage/backpacks when checking in & out of the location. It was okay proximity from some popular attractions like lake ashi, hakone ropeway, hakone open air museum via local busses. Definitely recommend to anyone to be mindful of the routes/stops. Unfortunately none of the staff knew how to get to any of these popular tourist location's. Luckily Google maps & google translate did it's thing and with alot of quick searches/navigation we were able to get around to the activities we planned. Maybe not soo important to mention but we noticed in the evening that our TV also didn't work.
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Good
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The view and the rooms were really nice. The welcome entrance. It did not feel like it was an entrance it felt like we were entering from the back of the property.
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Good
