Heidihof Hotel

Great location, clean and simple room with the essentials. On the pricey side

Great location! Close to great restaurants in echo-land. Could walk to one of the happo-one lifts but it was a pretty good walk. Convenient laundry machine available, shuttle available to and from bus/train station. I wish there was a more convenient shuttles to and from the slopes. The free local shuttle doesn’t run often enough. The decor was a bit dated but that seems to be the vibe of the whole area.

Exceptional

Breakfast area and contents were not good. Reviews mentioned they were happy to pick up etc but when asked they basically said no. This was the part that left the worst taste in our mouth. “It’s only a 15 minute walk (with luggage) to the bus terminal”. It’s a serviced apartment style, at best. Not near the ski fields but fairly near to echo land. Rooms very outdated. Definitely being a bit harsh but the glowing reviews of this place are misleading.

Exceptional

Exceptional

The staff was excellent - friendly, helpful, gave us a ride when we had to leave early. The location is quite good (we didn't get a car) - quite near Echoland (restaurants, services, etc) and the bus service. Walkable to Happo-One, but we usually used a taxi or bus. Internet was solid. Room was small and minimal for 3 adults with gear. Probably better for 2 people. I guess I expected more for the price - But note that all lodging in Hakuba (in prime ski season) is expensive - so hard to compare to other places in Hakuba vs cost of something similar in another town.

Staff amazing, location was amazing. Close to free shuttle buses to various mountains plus round the corner from echoland main strip. Thank you for picking us up/dropping us off during departure and arrival to hakuba!

Nice comfortable room with small (Japanese size) bathroom. A bit old fashioned but clean and tidy. Plenty of room for a couple. I emailed my arrival time & they kindly arranged to pick me up from Hakuba train station. They also organized a taxi to the bus station on my last day. Tea, coffee & pastries were available each morning and were much appreciated. The staff were very friendly and helpful. Microwave is available in foyer which was useful. It is about 7 minutes walk to Echoland main street where the shuttle to the ski fields stops. It will take longer when you are carrying skis & walking in ski boots. This is probably the only downside to the location - the distances to the bus stops & convenience store. The drying area for ski boots & ski storage is a bit cramped for room when the hotel is full but this is not a major problem. The food trucks were almost next door which was useful if you didn't want to walk too far for dinner. Overall I enjoyed my stay here very much. I would love to come back.

Okay hotel. Getting to and from the ski resorts is hard unless you want to catch the shuttles. Rooms and staff are good. It is a bit old and crusty. This place would really benefit their guests with a free shuttle to and from the resorts.

Exceptional

Superb

Exceptional

Staff were very approachable and friendly. Staff also were very ontop of cleaning and towel changes Location is a bit difficult without a taxi. This isn't the properties fault, the taxi service in hakuba is very select and there aren't very many around. Travelling to and from the hotel may require taking the hakuba shuttle bus or using your ski lift pass to get back to the bus/ train station (most buses are full of people with ski gear).

Close to the centre of Echoland and the shuttle bus stop. The rooms are a good size for Japan and are clean daily. The staff were always cheerful and happy to help us with any questions. We would definitely recommend.

Cute chalets style and awesome location 1 min walk from bus stop to go anywhere in the valley A little expensive but I guess it’s the amazing ski season this year that has driven the prices up

Location was great! A quick ten minute walk to the Main Street in Echoland with all the restaurants. You can pick up the shuttle at Spicy Rentals right down the street. Room was basic but clean and had everything we needed. Staff were very accommodating, helpful and super friendly!

The hotel was very quiet, clean and comfortable. Staff were all very friendly and helpful. Well positioned for food and beverage facilities. The hotel is about a 15 min walk from the ski lifts.

Great location near echoland. Room was more spacious than we imagined, at least bigger than a lot of the Tokyo hotels we’ve stayed in. Beds were comfortable, rooms were clean. Service was great - they helped us with luggage delivery, picked us up from snow peak land station and dropped us off when we were heading back too! A small breakfast was provided too. Toilet was tiny but that’s fine as room was spacious enough

We had a fabulous stay at Heidi Hof hotel. The rooms were a great size, the beds comfy, great bathroom/shower, and all amenities were provided (toiletries, coffee/tea, pajamas, water etc.). The room was cleaned everyday, and there is an area to leave skis and any wet ski wear to dry out. The location is excellent - a few minutes walk from the bus stop, ski rental, echoland restaurant/bars, and you can even walk to Happo-one in about 10 mins. The host was incredibly kind, she provided us with information on where the different shuttle bus stops were, allowed us to check out in the afternoon instead of the morning, and even gave us a lift to the bus terminal when we weren’t able to get a taxi! I can’t recommend this hotel enough.