Kunugi Relaxation with 4 modern rooms

What an exceptional experience at this wonderful accommodation! The owners have gone out of their way to make our stay as amazing as possible. Their eye for detail in the warm welcome, the breakfast, the wonderful room, the outdoor onsen and their recommendations on things to do - we loved every part of it and would 100% recommend to anyone looking for a true Japanese experience. Thank you for taking such good care of us!

The spotless room was comfortable, quiet and well stocked for those who like eating in. The multi-course breakfast was beautifully presented and delicious. Hosts Jo and Jun treated us as valuable guests. Highly recommend!!

We have more than our expectations when we stayed with Kunugi. The owner operates this house by themselves and very kind and helpful. They give a very nice recommendations about place to visit and local restaurants we need to try. The location is private but not far from the main attractions of Hakuba. The house’s interior is decorated in mixed Japanese and Thai styles which blends in very beautiful and warm feeling. Room equipped with everything you need like you stay at home plus a massage chair which is very comfortable especially after your long day. The most extra ordinary is our breakfast. We stayed 3 days with we have 3 different very delicious breakfast on every morning. Nothing we don’t like about Kunugi.

What a treasure. Kunugi Relaxation was a dream. The owners and staff are extremely kind, generous and treat you like a dear friend. The breakfast was exquisitely prepared and served. They accommodated my special dietary needs with grace and the Onsens!!! Wiw! The location was a bit out if the center, but it Andi made it extremely quiet and peaceful, so it was a plus overall.

Everything was amazing. The kind and friendly owners work so hard and have created a beautiful atmosphere. Our room was large with a full bathroom, large shower and tub, kitchenette and washer/dryer, relaxing massage chair, breakfast tasty and abundant, and the hosts go above and beyond. From reservation recommendations, bringing sake and wine to our room on a silver tray, & private transport back at the end of our stay. The outdoor onsen is so tranquil and relaxing. I just can’t say enough good things about this place. We have traveled all over the word and I have to say, this accommodation has probably been my favorite. Not a thing.

The host was very accommodating, friendly, and helpful. The rooms were very spacious, comfortable, and had everything I needed, including a washer/dryer, coffee/tea, refrigerator, comfortable bed, heating/cooling. The breakfast was delicious. I liked the small cozy feel of an inn or a bed/breakfast style of a hotel. There were only 4 rooms and 4 families of guests so it did not feel crowded or empty, but it felt comfortable, warm, and inviting. There is also a private outdoor onsen and 2 private indoor onsen that you can reserve for private use without any conflict with other guests. There are several local restaurants close by that you can access by walking. The location is remote in a neighborhood so you will need either a car or to use public transportation to get there.

Nice and very tranquil. Onsen was superb and relaxing. I really liked how close the bus stop to the resort shuttles were (about a two minute walk). Renting snow gear was easy. All we had to do was pick it up from lion gear rental shop and on your last day of stay, Ryoji would call up to get it picked up for you which left no hassle for us. Breakfast was also amazing. The attention to detail of the food and even the rooms were the best. I highly recommend for any couple looking to stay.

Lovely quiet inviting place with a tranquil room. Unbelievably attentive and helpful staff. I would recommend for anyone looking for a great experience.

Very helpful staff! Stores our luggage ahead of time so that we could hit the slopes. Helped me try to find a lost helmet and went above and beyond. The hot baths were lovely and the facility was amazing. 10/10 stars for sure. Quiet and peaceful.

The spacious condo room was spacious with 3 main areas ( dining room over tatami mats with a wonderful massage chair as well, living room with a sofa and chairs and the loft style bedroom. The bathroom with a sepárate shower amd big hot tub ) all wooden walls and ceilings giving it a serene vibe . There are also a couple of on site private onsen indoor or outdoor options to choose from ! And a sauna . And last but not least the wonderful and delicious breakfast specially made by the owners with the upmost delightful taste. Everything tastes great and the dining area very nice . Almost forgot , the owner also helps you personally to ship your luggage to your next hotel stay and giving you information about the Hakuba Valley area., places to visit, etc. We are definitely coming back. While not really an issue because of the GPS it could help to see street signs with directions to the hotel. Is on a very secluded area and not the easiest to find imo.

It was beautiful, comfortable and immaculately clean, and the breakfast was wonderful. The onsen was great. The service was exceptional. The hosts were warm and available, and helped with everything from dinner reservations to activity recommendations. The location was within walking distance to good restaurants. I loved everything!

It's the first time I've had to get shuttle buses to the slopes - they run on time but it's just so much easier ski-in/out. Excellent breakfasts. Onsen was a very welcome conclusion to each day The apartment massage chair The clothes washing facilities in the apartment were very useful. No need to pack so much spare clothes. Joe and his attention to detail and helpfulness.

We had a fantastic stay at this hotel! From the moment we arrived, the staff were incredibly welcoming, friendly, and provided excellent explanations of the facilities, making us feel right at home. Their hospitality truly stood out. The hotel offers a paid transportation service, which was especially convenient when local public transportation wasn’t available. The facilities were top-notch, with well-equipped kitchenware and a laundry machine—perfect for a comfortable and extended stay. One of the highlights was the three beautiful Ofuro baths, including a serene open-air bath that provided a wonderfully relaxing experience. The rooms were spotlessly clean, and the breakfast was both delicious and beautifully presented, with a nice variety that changed over our stay. Overall, this hotel exceeded our expectations in every way. We highly recommend it and would love to stay again in the future!

The rooms were large and comfortable, the breakfast was amazing, the location is ideal, and their onsen is the best that we found! No morning coffee available outside breakfast and breakfast only available from 8-8:30am.

Awesome Nothing. All was excellent.

We were so well looked after during our stay. Breakfasts were divine, the location fabulous and owners friendly and genuinely lovely people.

The hospitality we experienced was unmatched, and we couldn’t be happier with our time here. We are already looking forward to coming back and would highly recommend this place to anyone seeking a memorable and heartwarming stay

Gorgeously updated, large room with lots of extra amenities (massage chair, laundry in room, stocked kitchen). The baths are very luxurious, a very special treat after a day out in the cold! The owners were incredibly attentive and accommodating, going above and beyond to coordinate transportation, adjust meal times and accommodate dietary restrictions. Can’t wait to return!

We absolutely loved our stay. This was our favorite accommodation on our trip to Japan. The husband and wife that own the property are extremely attentive, caring, and hospitable. Any question we had, they were able to answer and help us make arrangements. We arrived late the first evening by bus and they were so accommodating that they even picked us up from the bus station! We loved our mornings there as breakfast was delicious and each day included something new and inventive. The room was beautiful and comfortable and the onsen very relaxing. There are some coffee shops and restaurants within walking distance but the property still retains its peaceful quality. I can’t say enough good things about our stay. We will be back!

The owners of Kunugi provided excellent service and were very attentive hosts. The ryokan is very calming and cozy, with easy to access on-site onsens. The facilities are all very recently updated with modern equipment and finishes. Our stay was so relaxing and nice! Breakfast each morning was a treat as the dishes rotated between egg options, fresh preserves and bread, tasty greens, yogurts, and breakfast soups. The service here is top notch and we would love to come back and stay again! We came to Hakuba in the winter to ski and Kunugi is conveniently located a short walk from several shuttle bus stops that take you to the different ski areas. Also, it was very easy to send our skis to Kunugi ahead of time using Yamato and they even picked up at the ryokan to be sent back to the airport when we were leaving. We stayed in the "attic" room which was very fun! There was nothing that we did not enjoy about Kunugi!