Aspria Hamburg Uhlenhorst – Sport & Spa

The sports facilities are fantastic It seems that the hotel is a nuisance

Exceptional

Very good

The gym equipment was very modern and new. The staff was friendly. The hotel room needs decorating. The furniture is old, the beds are not comfortable and there was mould in the bathroom and shower.

Exceptional

The location, the spa, the room balcony Not enough light in the corridors

Everything Nothing

Though being located in central Hamburg, you didn’t get that experience at all! The hotel was very secluded from the rest of the city, which was very nice. I think my biggest problem was the textile-free spa, which in it self doesn’t have to be a problem, but when you’re not used to nakedness like that it’s almost enivitable feeling uncomfortable with it, and I do think the hotel should put it in the description when booking, as I would reckon that most ppl from other countries aren’t used to being as relax about nudity as germans, and it might affect whether you want to use the spa or not, but then if you’ve already paid a lot of money for a stay you’ll either feel forced to do it or robbed.

Breakfast had healthy choices, the Bistro staff were attentive. Dinner menu as well. The terrace was magnificiently large which was a plus. The cleaning staff were very helpful and courteous. It was great to have a fridge in the room and warm tiled floor in bathroom. Air-conditioning worked well. If I were to make suggestions, I would ask that the staff at the main desk could greet newcomers with more information about the facilities and their access. A little was left up to us to poke about to find entrances. Tone down music at breakfast time, would also be a suggestion. What's up with the dark hallways? Doesn't work well for visually impaired.

Location and rooms nice On arrival staff rude and no information about the hotel and spa One evening they forgot our order in the restaurant and tried to give us cold food The spa was nudest but this was not clear on Booking website and not explained by staff when we arrived so couldn’t use the spa we paid for Overall very disappointing for a hotel we paid a lot of money for

Good

Exceptional

There was a couple of things I did not like. The first thing was that I used the spa a lot, because it was great, but the rules were not being upheld. This is a no textile area, and many people did not follow that rule. People also brought in their phones and Ipads, which I did not like, since I think you should have the privacy if you follow their own rules. A second thing we disliked was that the cards to the spa and fitness did not work very often, so you had to wait for personal to let you in or out. When you are staying a couple of days and more often than not are waiting on personnel, because their system did not work properly became a bit annoying. Lastly they boast about have 180 classes every week, and they do. The classes are great! But I find it weird that they boast with their classes, but do not provide you a list with classes and when they happen. When we asked in the reception they could not find the classes schedule on their own website, and asked us to download and app to see and sign up for the classes. We downloaded the app, but they did not have a guest login for people staying at the hotel, but only worked for customers of the gym, so we had to spend quite some time navigating the different websides of Aspiria until we managed to find the schedule.

The facilities was really good. It was a nice touch that they had combined it with a normal gym, so you could join a lot of classes. The location worked great for us, as it is a nice neighborhood and very easy to go where you wanted. There was a couple of things I did not like. The first thing was that I used the spa a lot, because it was great, but the rules were not being upheld. This is a no textile area, and many people did not follow that rule. People also brought in their phones and Ipads, which I did not like, since I think you should have the privacy if you follow their own rules. A second thing we disliked was that the cards to the spa and fitness did not work very often, so you had to wait for personal to let you in or out. When you are staying a couple of days and more often than not are waiting on personnel, because their system did not work properly became a bit annoying. Lastly they boast about have 180 classes every week, and they do. The classes are great! But I find it weird that they boast with their classes, but do not provide you a list with classes and when they happen. When we asked in the reception they could not find the classes schedule on their own website, and asked us to download and app to see and sign up for the classes. We downloaded the app, but they did not have a guest login for people staying at the hotel, but only worked for customers of the gym, so we had to spend quite some time navigating the different websides of Aspiria until we managed to find the schedule.

Great spa area They don’t have beers in spa area.

Some moments are crowded. This as whole of Hamburg can come over

The pool en especially the wide opening hours Some moments are crowded. This as whole of Hamburg can come over

Rooms and sport activities are very good, the carpet on the general floor is old and give a rare feeling, but your room is ok

Full blown gym and sauna with aufguss Nothing

Superb