Hotel Terminus am Hauptbahnhof & ZOB

Location is good- close to rail station, but can be noisy outside.

Hotel was practically located in a proximity to the central station, room was bright-lit and relatively quiet, check in-check out was easy. Bathroom had big mirrors, and a radiator. Rather compact sized room & limited storage space (for example, it was not easy to place the suitcase to open it without a luggage shelf/base) were a bit of challenge. Mattress of the bed was a bit too soft to support the body weight. Finding the entrance of the hotel was also not so easy as it was not very clearly marked, especially for a late night arrival.

Location Just generally needs redecorating - breakfast could be a bit better

Clean, comfortable and safe Neighbor

Old but Clean rooms with nice windows and good airflow. Great location in the city and just 5min walking from the central station. The staff are very helpful. We would especially like to thank Parviz for his kindness and support.

Nothing

Crime Drugs Fights On the streets

The room was so small, it was written in a queen bed and 150m feet. But if the door of the garderobe was open I could not sit on the chair or open the bathroom door. There was a year of dust on the window, we tried not to move it in order not to have it on our bed. And inside th builsing someone was smoking and every time we felt the awfull smell.

Smell

not honest advertisement

Very close to Hbf, hence, to city center. Friendly staff and good value At late hours around entrance there are strange people.

Bed comfy, room clean, did not need to use stairs, staff were very excellent & accommodating. Very nice windows and light. Pretty quiet room, amazing considering its on a busy street. The location is good in that it is near the train station and Kunsthalle, but the street (Steindamm) is very busy with foot traffic swarming and a lot of people just hanging out, which was unnerving at first although upon reflection probably not unsafe. Lots of multicultural markets and shops nearby. Would have liked a hot water kettle in the room and a mug to use. Bathroom pretty tight. Street scene a little unsettling but probably okay. Bedside reading light could be better.

Location is walking distance near the bus station. It is in a rough area where there are lots of people in the street, and you will feel unsafe. The building is old, the elevator is small and old, going to the room is scary. The room is dusty. Everything here is old and dusty. Few minutes of checking in and getting inside the room, I had to book for another hotel, and we left this place. It triggered my asthma, right after entering the room. This hotel is like a scam, making people believe that it is a decent place to stay. This Hotel is old and yet it is not properly maintained and cleaned.

Not super clean, they dont provide slippers for bathroom.

The thing that is not so convenient is the fact that the elevator stops in-between floors, so if you have a luggage or stroller, you need to carry it. Another thing is the location. Since it is very close to the central station, the area is very crowded and noisy. It is not comfortable for a family visiting Hamburg.

The receptionist are very nice n friendly Is close to the main transport station

An excellent location, close to the train station, theatre, museums. The neighborhood is busy and somewhat noisy, which worried me, but I was pleasantly surprised to find my room very quiet. The staff is congenial and charming. I enjoyed my stay there very much.

very old and worn out furnitures, shared restroom

Very close to the Central Station. Not the most pleasant neighborhood.

The staff on duty wanted to offer me a different room with share bathroom for 2 drink. When my booking was private bathroom. I feel like it is because of my color or Race