ibis Hamburg City

Breakfast was complete with fruits, cereals, breads, marmelade and coffee. Super! 10 minutes walking distance from Train station.

With Ibis hotels, you know what you get: a safe, secure and clean environment that is basic, but quite adequate for one's needs. The most important thing for me was the air-conditioning. I knew that I'm coming in the summer, so having AC was a must for me. The AC in the room was working great! The room was everything one needs, and the bathroom was clean and great, I didn't like the carpet in the room. I'm not a fan of carpets, since they're difficult to clean and attract dust like crazy... The carpet in my room had stains, which is a pity. Hardwood floors are the way to go. Also, there was a spider that hung out on the ceiling in my room. It wasn't too big, but I don't like spiders...

Nice hotel, good locations, clean, friendly

surrounding areas

The size of the room, the lack and quality of the towels

Staff Damaged interiour

Good Nothing

We had a room facing the street, so pretty loud when opening the window. The room itself felt pretty cramped. The restroom has literally no sound dampening, so be prepared to listen to even the quietest bowel movement of your travel partner.

The room has bad smell of old building I requested to change it but still other room same no safety box no water machine no ac working and no phone working

Everything was good, can not really complain. The room was comfortable and the breakfast was good

Location is good

The room was comfortable and clean, we did not have the amenities as shampoo or soap, but wasn't a big issue, the rest pretty well. Nothing much. the last night we decide to have a drink at the lobby and we face a situation with a mouse walking under our seats and running away ones we spot it.

Nothing at all

The kindness of the Recepcionist ,unfortunately I didn’t remember his name, but he helped me complain about my broken luggage of KLM.

Good

Pleasant

Cool Outside noise

The staff at the reception and at the bar were absolutely fine. The staff in the restaurant at breakfast were not dressed as staff, you didn't know if they were guests or staff. Maid and gentleman in plain clothes, they had no clothes, room cleaned 3 mins, carpets dirty, sofa dirty, extra bed absolutely uncomfortable, linen clean nice. Disappointing. We stayed at Easter, the price absolutely did not match the cleanliness and overall impression. Translated with DeepL.com (free version) The staff at the reception and at the bar were absolutely fine. The staff in the restaurant at breakfast were not dressed as staff, you didn't know if they were guests or staff. Maid and gentleman in plain clothes, they had no clothes, room cleaned 3 mins, carpets dirty, sofa dirty, extra bed absolutely uncomfortable, linen clean nice. Disappointing. We stayed at Easter, the price absolutely did not match the cleanliness and overall impression. Translated with DeepL.com (free version)

Great location although Google maps had me walk direct out of the HBF and THROUGH a building (post office I think) behind the hotel instead of just around the main road and under the rail bridge. Friendly staff, very clean presentation all round and like other Ibis hotels Ive stayed at around the world The aircon was fixed so the room was quite hot and opening the window meant the traffic noise was incredibly loud all night.

Beds were comfortable