La Santé Hotel & Spa

Accessible. Located by the road. Sudden 4 percent? increase in payment upon check-in. The original price on booking.com was unchanged.

Very accommodating with calling rides, booking, holding room when took a 2 day trip to Ha Long, nice location a little north of the busy tourist area, tasty breakfast, wonderful restaurants, bars, a brewery tap room, and walks around the neighborhood. Nothing, really.

The hotel is very old and the pictures are great but they don't really show the reality. Everything is very poorly built and made, ie there was a gap between the door frame and the wall so there was light shining through the gap all night. The shower was switching between scolding hot and icy cold water every few seconds. Towels were old, fraying and stained. There was a weird smell in the lobby.amd communal areas.

The rooms here are very well equipped with both basic and premium amenities. I had everything from bathrobes and slippers to a kettle, fridge, and even a small workspace. The bathroom was clean and well maintained. One of the best parts was the breakfast buffet, which had plenty of delicious choices. The Wi-Fi was fast and reliable, with a modem in each room. It was also very quiet, making it easy to relax.

I stayed here briefly during a longer trip, but it left a good impression. The rooms may feel slightly older, but they are clean and the bed is very comfortable. The hotel is about a 20-minute walk from the lake, which I actually enjoyed because of the shops along the way. The breakfast buffet offered both local and Western dishes, which was a nice mix. Since it was our honeymoon, we even received a few thoughtful touches from the hotel. That made the stay feel special.

The hotel felt very suitable for families as well. The rooms were spacious enough, even for parents traveling with young children. I also noticed how quiet it was throughout the day and night. There was no traffic noise, which made it very relaxing. The beds were large and comfortable. It’s a great place if you’re looking for peace and comfort.

The room had everything I needed, from basic items to a few extra comforts. The Wi-Fi was especially fast and reliable, which was great for staying connected. I also liked that each room had its own modem. The bathroom was clean and well stocked. Overall, it felt like a well-equipped place to stay. These details made the experience even better.

This hotel is seriously well maintained. The room looked great when I checked in: clean, fresh, and clearly looked after on a regular basis. It didn’t have that “overused” feeling you sometimes get in busy tourist spots. Everything worked exactly as expected, which made the whole stay feel easy and comfortable. From the air conditioning to the bathroom setup, there were no issues at all. It’s one of those stays where nothing goes wrong—and honestly, that’s kind of perfect.

The staff here were very welcoming, but the bellman really stood out. He kindly helped carry my lugage all the way to the room and made sure everything was set properly. That level of service made a great first impression. It felt personal and thoughtful. Small gestures like that can really make a difference. I appreciated the effort and friendliness. It made me feel well taken care of from the start.

The overall atmosphere of the hotel was warm and inviting. The staff were polite, helpful, and always ready to assist. Service was efficient and well managed during my stay. I never had to wait long for anything I needed. It created a smooth and stress-free experience. The team clearly works hard to keep guests happy.

One thing that stood out right away was how clean everything was. My room was spotless when I arrived and stayed that way throughout my visit. The housekeeping team did a great job maintaining high standards every day. Even the common areas looked fresh and well-kept. It made me feel comfortable and safe during my stay.

Staying here felt like finding a calm corner in the middle of a lively city. Even though it’s located in a busy area, the atmosphere inside the hotel was peaceful and relaxing. I was able to rest well after long days of walking around Hanoi. The noise from outside was minimal, which I really appreciated. It created a comfortable environment that made me feel at ease.

You can experience the bustling daily life of Hanoi residents and see many international tourists enjoying the city. Despite the activity outside, the hotel itself provides a calm and comfortable environment to return to after exploring the busy streets

Even though the hallways and some areas show signs of age, the reception and main spaces give a modern impression. Combined with clean rooms, good amenities, and attentive service, it feels like a well-rounded and reliable choice for any stay in Hanoi

The breakfast was good, though not overly elaborate. There was enough variety to satisfy different tastes, and the quality of the food was consistent. For early departures, the staff thoughtfully prepared takeaway breakfast boxes, which was extremely convenient.

I immediately loved the scent and décor in the hotel lobby. It felt welcoming and stylish, giving a great first impression. The atmosphere sets the tone for a relaxing stay right in the heart of Hanoi.

Staff attending breakfast were always friendly, attentive, and helpful, ensuring that we had everything we needed. Their professionalism and warmth added a welcoming touch to each meal.

The hotel is perfectly located right inside Hanoi’s Old Quarter. It’s easy to walk to nearby attractions, coffee shops, and restaurants. The central location makes it ideal for anyone wanting to explore the city without spending too much time commuting.

The staff across the hotel and restaurant were highly professional, attentive, and genuinely kind. Their service elevated the entire experience and made our stay truly memorable. Compliments to the chef and the entire team for such excellent hospitality.

The room design is simple yet tasteful, with great attention to detail. Everything feels well thought out and aesthetically pleasing without being overdone. The room was spotlessly clean and neatly arranged, making it easy to settle in and relax.