Babylon Grand Hotel & Spa
About Babylon Grand Hotel & Spa
At Hanoi Babylon Grand Hotel & Spa, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Hanoi with ease by utilizing the services provided by taxi, car hire and shuttle.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hanoi Babylon Grand Hotel & Spa.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. A delightful breakfast is the perfect way to begin your day, and at Hanoi Babylon Grand Hotel & Spa, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Locations.
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It is value for money. Good location, friendly staff.
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Superb
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Exceptional
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Good
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Central location, offered early check-in comfortable and clean. No fault of the hotel but roadworks all night outside kept me awake
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The staff are very friendly and helpful. The location is ideal (ATM, bar, restaurant, lake). A wide range of services The food and beverage service is excellent. The two closely-spaced beds are a little uncomfortable at the junction, but otherwise everything's fine.
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nice and quilt after the busy city hightlighs were in wallkng distance
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Friendly staff.
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Our stay was made very comfortable by the staff there specifically Mr. Wind who was very accommodating and helped us with all the queries we had regarding our trips to helping us with booking our taxis and greeting us with his vibrant smile always. Mr. Hi was also very helpful during our stay.
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Good
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From front desk to room cleaners, to cantine staffs. All Staffs are wonderful, friendly and helpful. Breakfast should offer more variety choices
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Reception staff and management were excellent and extremely helpful. Due to the fact that a lot of guests were on tours and were only there for one night it could be very noisy early in the morning. Also if a large number were leaving at that time, breakfast was extremely busy.
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None
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Good
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Good
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Breakfast was plentiful, lots of options, however quite bland. Standard buffet affair. Toast / soup / meats and omlette options. Coffee is good quality. Location wise you are close to the lake which was nice for an evening cocktail by the water. On Location, be aware this is slightly outside the 'Old Quarter' so many tours will not pick you up from this hotel, I had to walk to the tour company office for the 7:00am start, rather than being picked up like everyone else.
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Clean and spacious room. Buffet breakfast was amazing. The location is challenging.
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Good
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The staff were very friendly and helpful when we arrived. The beds were comfortable and the hotel is in a quieter part of town but still accessible to the old town. This was great for us having stayed right in the centre before where it was more noisy. Breakfast was limited and inconsistent.
