My Moon Hotel
About My Moon Hotel
Experience an abundance of unparalleled facilities and features at My Moon Hotel Hanoi.Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Hanoi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the My Moon Hotel Hanoi with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At My Moon Hotel Hanoi, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.At My Moon Hotel Hanoi, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at My Moon Hotel Hanoi.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting massage before you depart.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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I absolutely loved staying at My Moon Hotel. It started with the staff... they were so incredibly kind and helpful. My room was beautiful! I loved having tea in my room, and stepping out onto the balcony. Maria set up my transportation to and from the airport, tour activities, gave me local spa recommendations, and anything else I needed. I would recommend to anyone to stay here!
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We are vegan, so breakfast was not important. The location is nice Washroom could be better
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Superb
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Very good
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The staff is very accommodating especially Hannah. She gave us travel tips and assistance even before our trip to Hanoi.
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Exceptional
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Very friendly & helpful staff Breakfast choice limited Toilet has no proper shower box, hot water mixer difficult to control
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Clean, comfortable, spacious None
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The location was perfect. Within the Old Quarters and walking distance to Hanoi Train Street. The front desk was open hours and we had a guy wait for us since we had to check in the middle of the night since we rode a night bus from Sapa. Very limited breakfast options. The room was a bit tad small. What we hated the most was that at checkout, the guy in charge at the front desk wouldn't let us go until we submitted a 5-star review of the hotel. We don't like the idea of being forced to give a high rating even if we were not satisfied with the stay. I told him that I would leave a review as soon as we were back home so I could be more detailed but he just kept on holding us up and insisting on rating them.
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Location & room is big , staff was good
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Staff behaviour and attitude. Andy was very helpful. He made it super comfortable for us. Always there to help. Hannah was supportive as well.
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Great support from my moon staff especially Andy. Hannah was also very helpful.
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Very good
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Absolutely wonderful stay and staff was a very humble specially the Reception team. Tea can be added in Rooms
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Superb
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very attentive and kind staff. Laundry service was economical and very professional. Breakfast was great, location was great, and I loved my room!
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Exceptional
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They were fair and friendly and nothing was too much trouble.
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Exceptional
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Very good