The Poppy Villa & Hotel
About The Poppy Villa & Hotel
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi and shuttle at the hotel ensure effortless exploration of Hanoi. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and luggage storage provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and blackout curtains. At The Poppy Villa & Hotel, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.
Amenities
- On-site parking
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
- EV charging
Reviews
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Very dirty rooms, mold all over the walls, not very safe - our room was tried twice. The building in front of the hotel starts at 6am even on weekends. Terrible hall and reception, staff does not speak English. From the blankets - only a duvet. We asked for another blanket, because the air conditioner was very strong - stuff brought a similar, thin blanket. No elevator, paint is falling off the walls, toilet smells of sewer, balcony all dusty. This is the worst hotel I’ve stayed at and was happy to leave.
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Exceptional
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Passable
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Pleasant
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Good
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The bed was very comfortable and soft. The room was very clean and staff was helpful. There is construction on a new building just outside of the balcony. We got woken up at 6am because of how loud it was.
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Dirty, messy, old facilities, no lift, expired foods in bar
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Very good
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had a balcony & it has potential to be nice really dirty, lots of mould & smelt very damp
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big room smell of mould in the hallways and bedroom, carpet so dirty, holes in the wall in the bedroom, noisy building site next door from 6am, unsafe balconies, dirty walls and bed sheets, don’t stay here
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the room itself was fine, we thought the bed was comfortable and it had a hot shower and functioning toilet as well as a fridge and snacks that could be purchased. we didn’t have too much communication with the staff, they were helpful at letting us store our bags until we left. we did get house keeping done which we wasn’t expecting so that was nice. the price was reasonable but could’ve been better considering the location. the lobby/hallway was run down and need to be cleaner and refurbished, very dirty & worn carpets, plus rubbish left on stairs landing. no elevator with steep stairs. we thought staying further out of the old quarter it would be quieter, but unfortunately there was a construction site right next to the hotel which started early morning til late afternoon/early evening. plus karaoke bar nearby that would finish around 10pm on some evenings. it needed better cleaning and improvements needed, plus some areas of the hotel had an unpleasant smell.
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large bathroom This place is old and smells like an abandon fridge. The balcony is not even close to the pictures. It’s too dusty and has no chairs or tables. So if you’re thinking about booking this place for the balcony, you’ll be disappointed. The stairs are covered in a ripped old carpet which is so disgusting. But it’s not the worst part yet. This place is close to a construction site so we could barely sleep at night due to the noise. Not mention the fact that the laundry room where they wash the sheets is dirty as well. With this price, you can find much better places in HN
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nice big room, comfy bed and hot shower. location was good too. the hallway had a bit of a mouldy smell but luckily it wasn’t in the room.
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All good for the price!
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kind of ok, it has everything you need 1) the pictures looks awesome on booking, but the reality is terrible. i have been to many hotels, and i would not rate this as 3 star. the paint was haning off the wall in our room (dark blue one). it looks really terrible. simle solution would be to paint the room. the reception paint needs the same care. 2) water was very low pressure, if you are a girl and want to shower your hair, it extremely hard. Like this i cant give good review, because the expectation from the photos does not meet reality.
