The Royal Hotel
About The Royal Hotel
Experience an abundance of unparalleled facilities and features at The Royal Hotel near West Lake. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Hanoi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Royal Hotel near West Lake with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. For visitors wishing to smoke, designated smoking zones can be found.At The Royal Hotel near West Lake, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.At The Royal Hotel near West Lake, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Royal Hotel near West Lake.Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Create unforgettable moments with your fellow voyagers just steps away, at hotel's karaoke rooms, bar and nightclub, for a delightful evening together.At The Royal Hotel near West Lake, guests can access vending machines that provide light snacks and beverages 24 hours a day. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting salon before you depart.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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Old
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Very little Very steep steps into the hotel No dinning room although we booked breakfast as part of the deal. Breakfast was delivered directly to the room but we just had to except what was brought. Hardest bed we have ever slept in, No where near West Lake. We had the back room at the rear which was described as Garden view which in fact it over looked a school which every morning banded a very loud drum all the time as every change of class and whistles blown for PE in the yard. MOST IMPORTANTLY WHICH WE DIDN'T REALISE UNTIL WE CAME TO LEAVE IF THERE WERE TO BE A FIRE YOU ARE TRAPPED..... WHAT WE TOOK TO BE THE FIRE ESCAPE WAS A VERY SMALL STONE STAIRWELL WHICH WAS BLOCKED AND UNLITE. We normally do a lot of research into where we stay but on this case we booked at very short notice as we were let down at the last moment with the place we had planned to stay. We don't like leaving bad reviews like this but felt we had to warn others.
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Terrible location in an inside street which is not obvious from the reviews. Breakfast was tiny - so tiny!
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Had a Front Room upstairs. Not far from the City by Grab.
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Very good
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the one thing that stood above everything. Was the immediate help from the staff. Plus they paid attention to every detail for ideal customer service they do have rooms with no windows.
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Exceptional
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It was clean and tidy. The rooms were spacious. Fire escape stairs were blocked with 'stuff'.
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Good
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it was really noisy and cold, the tv didnt work
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Very good
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Very good
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Very good
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The beds were firm, everything worked well. 1. The stairs up into the hotel is DANGEROUS. It's steep without handrails. It's even worse when you have to carry your own luggage up. The receptionist on duty did not help in any way. 2. The same receptionist asked us to pay an amount far above the sum from booking.com. We had to look up the booking and show him. 3. The only evidence for the payment was my credit card slip. No receipt from the hotel. But that's not important. 4. The room had one of those sex furniture and took up a lot of space. I could do without it.
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One room had nice size Location is not the best, One of the rooms didn't had window, We should have breakfast inctuded- there was non
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Superb
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Exceptional
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Exceptional
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I don't like. No breakfast and dont have lift. We need take luggage to first floor Not worth for payment. No taxi drive not coming to pickup from hotel
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Nothing. Without a doubt the worst hotel I've ever stayed at. The room was not advertised as having no window. Staff were unbelievably unhelpful and showed no interest in their guests. The whole place smells of smoke. Hardest bed I've ever slept on. There is a school next door that has a PA system that can be heard throughout the whole hotel at 5am non stop every few seconds. When I went to reception and mentioned this the guy laughed at me. He showed no interest in helping me. I eventually got a better room for that one morning however I had to forcefully ask for it, it wasn't offered. Just a really badly run hotel with the worst staff I've ever encountered.
