Eternity Hanoi Hotel
About Eternity Hanoi Hotel
Sora Hotel Hanoi provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Hanoi.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay.Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Sora Hotel Hanoi.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors staying at Sora Hotel Hanoi have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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I had a wonderful stay at this hotel. The breakfast was delicious, with a good variety of choices that suited my taste. The staff were extremely friendly, welcoming, and always willing to help. From check-in to check-out, everything was smooth and professional. I especially appreciated their assistance with carrying my luggage, storing my belongings, and helping during the check-out process. Their excellent service made my stay even more enjoyable. I would definitely stay here again and highly recommend this hotel to my friends and family.
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It’s been a lovely stay. The room was clean, comfortable, and well-maintained. The staff were friendly and always ready to help, which made the experience even better. The location is convenient, close to many attractions and restaurants. Overall, a great choice for anyone visiting Hanoi!”
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Great stay at Sora Hotel Hanoi! Clean rooms, friendly staff, and a convenient location. Would definitely come back!
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Grab service was usually slow to arrive
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Nothing, Nothing at all.. There was nothing to like about this place, what a horribal experience. Never ever going there, Extremely Disappointing Experience – Would Not Recommend Everything about our stay was disappointing. To begin with, the staff was blatantly rude and unwelcoming, setting a poor tone right from the start. Their advertisement clearly mentioned a bag storage facility for early arrivals, but there was no designated area—our bags were left unattended near a staircase in a completely open and insecure space. The rooms were shockingly small—so cramped we could barely move around—and the same applied to the tiny, uncomfortable toilets. To our disbelief, the room didn’t even have a proper bed; instead, they had placed two flimsy mattresses together. That’s not hospitality—it’s improvisation at its worst. Cleanliness was practically non-existent. The showers were rusty and covered in mould, and to top it all off, we had insects crawling on our bed. After an exhausting day, we had to request a room change because of this. While they did give us a replacement room, the issues continued—no working fridge, and not even a power outlet near the bed for a lamp or to charge our phones. Breakfast was a whole new level of poor. We ended up going out and paying extra just to eat somewhere hygienic. The buffet area lacked basic sanitation and items were not replenished in a timely manner—it took them over 15 minutes just to bring out more butter. The dining area had no air circulation, making it stuffy and unbearably hot. To add to the discomfort, it was dimly lit, making for an unappetizing environment. This place does not live up to any of the promises made in its listing. It lacks cleanliness, comfort, and basic hospitality. I would strongly advise others to stay elsewhere.
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Free mini bar Staff is good Location is good near to Ben thahn market This particular room is small for 2 double beds No amenities in Hotel. Limited Vegetarian breakfast options.
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Nice traditional local breakfast offered, plenty to eat. Bathroom could be a little cleaner room was ok, was enough for the purpose of travel
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Disappointing
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good location, best price, overall good deal. dark in room, and abit smelly
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Very good
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Location Desk staff need to learn customer service. Parking's a rip-off compared to street parking.
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Na Hot water not working... Door card not working!!!
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I read the previous comments so I was prepared. Good location and friendly staff. Room service cleaned my room really nicely! Things worked and I did not have major issues. Internet was good, and food was okay. A good renovation could increase the experience! The only major letdown was that there was constand water leak in the bathroom floor. They covered it with a rubber mat, but my slippers got wet every time nontheless.
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Affordable with breakfast Old properly, small rooms (less than avg) Less lights and old infrastructure
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The Hotel location is good. The breakfast is okay but not suitable for Asian. The receiption staff are cooperative. This hotel is recommendable. Room is ok for family. The Hotel is small and getting old. Need more rennovation works.
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Location Staff are not friendly
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Good breakfast, good service, good receptionist, good staff, very friendly and helpful.
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Pleasant
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Staff were very hospitable It smelled really bad
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Very nice staff Smell in the hotel Shower really rundown Bed too soft
