Hoa Hong 1 Hotel - by Bay Luxury

I recently stayed at Hoa Hong Hotel in Xa Dan, Hanoi, and overall, it was a pleasant experience. The hotel is conveniently located in a busy area, making it easy to access local restaurants, shops, and transportation. Despite being in a lively neighborhood, the room was relatively quiet and comfortable, which helped me relax after a long day exploring the city. The room itself was clean and well-maintained, with basic amenities provided. While the furnishings were not particularly luxurious, they were sufficient for a short stay. The bed was comfortable, and the air conditioning worked well, which is essential in Hanoi’s climate. The staff were friendly and helpful throughout my stay. They were always willing to assist with directions, recommendations, and any small requests I had, which made the experience more enjoyable.

A convenient city stay in Xã Đàn with friendly staff and easy access to everything nearby. The room was clean and well-maintained, and the check-in process was quick. Great choice for a short and hassle-free stay.

-Not too far from everything. If you don’t want to deal with the crowds in French Old quarter or other local street markets and shops, this hotel is in good location and you could blend in the local community. Got a good view to the lake and park. Couple minutes walking to Lenin lake which now fenced off, enjoy your walk and relax or exercise. - Facility was good. We stayed in the lower building. Room was good size. Washroom was good only our shower head was not in a good shape. Water ran out on the side more than going thru the heads. Buffet was good with variety of Vietnamese traditional and Western foods. - Our queen bed room had kitchenette, pots&pans and hot plate if you want to cook your own foods. Room was cleaned and new sheets new towels + 2 water bottles provided. Basic toiletry + shampoo&shower gel provided - Staffs were good in general. I spoke VNese so I didn’t have any problem in communication - Price was reasonable + buffet breakfast included - I was told it was new renovated but just ok. Nothing really stand out. I was a bit disappointed as they didn’t allow me to take some bao buns and a bit of sticky rice for our breakfast even I have said very clearly that we had to leave early for a tour and not able to eat our breakfast (served from 6:30am) - Washroom was a bit outdated.

The staff is really nice. I had to extend my stay and they took care of everything so I could stay in my room breakfast

Really liked the staff breakfast

The price is the best part. Buffet included is just okay. The staff are very helpful, but don’t understand much English so we used Google Translate. The hotel is not at all like the pictures!!!! The hotel could use an overhaul as it really could be a nice place to stay. The rooms need a very deep cleaning.

The staff try really hard. This hotel needs a good deep cleaning as it has the potential to be a very cute stay! The pictures look nothing like the rooms.

Rooms are not what they are shown.

I like about the staff. They were all friendly and accommodating. None. I had a great stay and would like to stay there in my upcoming travels.

Rooms were clean and decently appointed. Location was fine for our purposes. Nice view from the upper floors. Quiet. Screens on windows (this is really unusual in SE Asia and is nice to have because it means you can have the window open and not have bugs flying in). Accommodating staff. Absurdly tiny room, very uncomfortable for 2 people. Breakfast was mediocre at best. Even with the air conditioner running the room was hot (so much surface area exposed to the sun).

Very poor

Very good

Varied breakfast with nice view from 10 floor. Horribly inappropriate toiler doors (hole under and above the door). Ants in the bathroom.

Break fast and the hotel staff were extremely good Bathroom and bed rooms were so clean

Good

Pleasant

The place was average at best close to where I needed to go easily accessible to get to. The ladies at the desk were phenomenal excellent service very accommodating.. very kind and welcoming. The breakfast was below average. It looked like it was cooked overnight, and there were leftovers in the morning.. I think the kitchen staff needs to do a better job preparing the breakfast. The mail workers were doing nothing but smoking in the lobby when it should be done outside I remember checking out a key and the gentleman was just smoking right in front of me which I found absolutely horrible and rude.. the mail workers do not take customer service to heart, but the female workers there into the phenomenal job. I would come downstairs and it would smell like cigarette, which is absolutely disgusting. I did not know this was a smoking hotel.. if I had known that the lobby allowed for chain-smoking to be acceptable, I probably would have chosen another place to stay.