La Quinta Inn & Suites by Wyndham Harrisburg-Hershey

Generally cleanliness of the hotel and the breakfast offerings. Lighting was too low in the room. Designated floor towels would be nice.

The location There was a water main break on my last day so wasn't able to shower before I left and the beds could of been more comfortable

The bed was comfy. Pool was not heated after being advertised as heated. That was the whole reason we chose to stay here. There was also a water line break while we were here so no water in the whole building all morning.

Everything was fine - room was fine, hotel was fine, amenities were fine. For the price point, I think it was exactly as I expected. There was a broken tile and paint peeling from the wall, no lotion in the bottle or soap in the bathroom. But nothing major, like I said, everything was just fine. Staff were all very kind, free breakfast was good, and they had a good assortment of snacks at the front.

Exceptional

People were great! Pool was cold and hot tub was just warm. Which was very hard as we were traveling and looking forward to both.

Poor

Proximity to highway and Hershey park Water stained ceilings, toilet paper rolls weren't changed from previous guest literally had to change the roll before using restroom. Room key didn't work had to get the cards reactivated, $50.00 charge for incidentals when there were none is completely ridiculous! While we were getting breakfast crew started taking the food away so we couldn't eat. Shut the dining room area lights off while we were eating. Extremely rude!

Breakfast spread was good. Near Hershey park was nice. First room had heavy smell of damp or wet. Looking further, the wall had water drips coming down it the ceiling in that spot was molding with clear signs of water damage. Front counter gave some push back claiming the walls had been bleached. Ultimately got a new room that wasn’t great but we dealt with it.

Pleasant

Don’t was your money here. I’d say you get what you pay for but it was $250 a night, I didn’t expect the Ritz but I did expect it to be decent

The closeness to Hershey and to Sheetz

This property is in need of updating. The wall paper was peeling of and ragged. The bathroom had visible mold. The lampshades were dirty and had holes in them. The towels felt wet and the linen wasn’t clean. We would’ve left before staying but we were exhausted from the day at Hershey park.

The location was great and the breakfast. We struggled to get our door open. The bathroom door kept hitting the ground making it tough to close, especially for my daughter. And we barely slept due to everyone’s doors slamming shut and people running around the hallways.

The room was not the cleanest. There were cobwebs in the corners of the ceiling. There were spots on the carpet. There were spots on the comforter and sheets. The pillows were very uncomfortable. There was mold in the shower.

Staff was great but facilities are in need of a facelift.

The room was uncomfortable. The sink was clogged and it was very outdated.

Staff was helpful and prompt. My family enjoyed the breakfast buffet and loved making their own waffles.

Staff were friendly. Room was clean and comfortable. Juice at breakfast was out of order so my daughter has nothing to drink cause any choice was coffee. The shower didn’t have conditioner. Had Shampoo, Body Wash and Body Lotion.

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