Hyatt Place Harrisonburg

The hotel was really neat, clean. Staff was nice. Evening lighting was ambient. The 5th floor speakeasy is really cool.

The staff at the lobby bar were so nice and helpful. Unfortunately the staff at the rooftop were not friendly nor welcoming.

We had a wonderful time at the Hyatt place . This us somewhere I would love sto stay again! Thank you 😊

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The food at the restaurant on the fifth floor is outstanding. The fact that our room was next to the kitchen was not outstanding. We paid extra for a room with a view of the mountains only to be disturbed at night and early in the morning. Management said they would add 2,500 Hyatt points to my account for the inconvenience. It has yet to show up. My advice is to stay at this location but not on the front side in rooms 509 or 409.

It’s really a nice place to stay and relax

Everything was great but one thing that stood out the most was how quiet the rooms were. There is a heavy door to block out sounds from the hallway. There was a full parking lot and we didn't hear any outside sounds. Black out shades and having 12 checkout time was excellent. Very minor but wish the breakfast went until 10 and not 9.

Superb

The outside facilities were nice. Fireplace, gym and parking. The fact that we had to go to different floors to use the microwave was a hassle. The breakfast was not great.

Beautiful hotel but unfortunately the staff was disappointing. Poorly managed. Its a because its a beautiful property.

This was a beautiful hotel. It looked brand new. The location was good, the room was very nice and the breakfast was good. Pretty much perfect!

Comfortable bed. Ok, the eggs weren't good.

Exceptional

Our stay was fine. What kept me from giving 5 stars was that when we went to use the pull out bed from the couch, there were dirty linens and blankets on it from gosh knows when. We were turned off to use that for one of our kids.

Great, beautiful place.

The real issue: I woke my family up early to go down and enjoy breakfast, what I witnessed changed our minds. We looked on in disgust as a child with an adult ate from the ladles of the sauces, ate from the tongs for the fruits, touched all the grapes and put them back, touched and played with all the silverware, ate from the counter and the floor, spat chewed food into plates placed where dirty dishes go, put his mouth on the coffeemate pump all while the adult turned a blind eye. I shudder to think of jar else goes on that’s not seen. The staff was so busy but tried their best to replace all items, it was unfair to them and to the guests. Hope you can put something in place in the future for situations like this, it’s crazy it was not the hotels fault but I hope they’ll think of something.

Everything was great and easy making a quick stay enjoyable

Exceptional

Very nice hotel with a beautiful outdoor area. The rooms were very clean and spacious. Courteous and helpful staff.

Easy peasy