Courtyard by Marriott Dulles Airport Herndon/Reston

Stay again

The restaurant was very convenient after a long day! The front desk staff was very helpful and accommodating.

Location. Staff. Room 148 had no hot water or water pressure on the first morning. On that afternoon, the water took 15 minutes to warm up but then it was only lukewarm and there was no water pressure. When I arrived, the door to the courtyard was unlocked. There was a dead bug on top of the bed spread. The room’s alarm clock had been set for 6 am, unbeknownst to me until 6 am the next morning. My room was never serviced. I’ve stayed at this hotel many times in the last 6 years. Worst experience ever.

Location No hot water. No water pressure.

Muy bonito y limpio. Lo único fue que el traslado al aeropuerto iniciaba a las 7am y necesitaba en servicio a las 6am

Exceptional

The staff was very nice and the balcony was a nice added touch. However, they didn’t even offer free coffee in the lobby. You could hear the springs in the bed and the couch. Nice shower.

Pleasant

Very good

Definitely will not stay here again.

The overall experience was not great. I reserved 3 rooms well in advance but when I checked in they told me that they were out of one of the types of rooms that I booked and that one of the rooms had already been checked in (which I had not done). I had asked ahead about the airport shuttle frequency but they only told me after I checked in that the earliest shuttle is 7am, so we had to take 2 Ubers to get to the airport. I would not stay here again as an option near the airport.

Superb

El local, el cuarto el lobby y areas del hotel estan muy bien presentadas. Para mi, 6 de 5 estrellas Mu esposa dijo que volvería y eso es mucho decir.

Our room was very clean, comfortable and functional. The staff that we interacted with were all very nice. It was a very convenient location for us. There was plenty of on site parking but it would have been nicer if it was free instead of the $10 a night charge.

Just a 5 minute walk to the Metro! So convenient. They also have a shuttle that can take you to nearby places including the metro if you dont want to walk. Quiet property which is always suprising these days! Housekeeping was fabulous! Would stay here again. Front desk very friendly and helpful!

Great property, clean, nice staff and quiet

Staff at the Starbucks we’re not trained well and could not identify black tea bags .

The hotel was ok but when making my reservation, I noticed that a wheelchair accessible room, for the five nights I would be there would cost an additional $400 and that is terrible. I was not going to pay extra for being wheelchair dependent for something that was never my fault. The room size was TOTALLY the same but this hotel, unlike others I’ve stayed in, wants to charge more for that, for no reason. It’s just bad. When I checked in, no one offered to change my room type to a roll in shower without charging me more. Thankfully it was barely enough room for me to safely take a shower each day and night using my own shower chair, which I brought with me. I’m not sure I would ever stay here again being that their policies are to charge more to people needing ADA accessible bathrooms. I didn’t know that was even legal.

Staff was really professional and kind; we enjoyed our 3 night stay.

Excellent place to stay! Will stay here again in the future.