Extended Stay America Suites Washington DC Reston

Nice and quiet..

Exceptional

Is not good room and smelly room too much smell and and sink watch face water is not working his stuck the water now going down sink no good shower is not good. If water is stuck in the shower and too much smelly room in the very nasty.

Nothing Not clean, roaches in the room

Clean but had a bad odor. Guy at the desk disappeared. wrong remote in the room and the TV would not stay on

Its good place.nice lo action friendly staff

There were cockroaches in the room even after we bought the traps The shower head leaked

Room smelled of smoke

Close to airport Room smelled of smoke

Nothing. Room was smelly. There were men walking around shouting at us at 2am. Didn’t feel safe.

Clean linens General lack of cleanliness on the grounds, overflowing trash cans, general wear and tear of the room, the outside spaces, in adequate breakfast better not to offer breakfast

The place was a disgrace. People were screaming at each other all night in the courtyard. The air conditioner sounded like a truck starting up in the room. The floors were sticky. The stairwells were littered with trash. The lights were broken that lit up the back parking lot making it unsafe at night. There were cars taken apart in the back lot. We waited for 15 minutes to check in because there was no one there at the desk. The walkways were filthy and unlit. You should be ashamed you charge that much for that hotel. Never again! And there is not one bit of exaggeration in this note.

The AC struggled to keep cold. And the staff downgraded me and refused to refund the difference.

Everything was good, but some cold drinks for breakfast would be nice and a few more breakfast food options.

Refrigerator door was rusted. The place wasn’t clean enough. Staff is very good workers I mean yeah but the refrigerator and the microwave. They have rust on them so I did not use them so this is for the sake of the place.

Overall the stay was ok. It was convenient to where we needed to be but the room itself seemed very damp. The AC worked very well but everything felt very damp and humid.

The front desk was not nice super rod

Good

Customer service

Dark and dirty. This place is so gross I checked out and went to another hotel. Do not stay here! It looks NOTHING like the pictures.