Hyatt Regency Reston

Location of hotel is amazing walking distance to the town center

Perfect room- walkable amenities.

The room was clean as always as well as the entire facility.

The place is truly over priced. The bathroom belongs in a 2/3 Star hotel and the room just really want up to standard. Great location though!

Great stay - asked for an upper level room and they were able to accomodate.

This was great hotel. We used it due to a missed flight and it worked out great. The location was part of a shopping complex. There is no shuttle. We used Uber to and from the airport. Breakfast was not included. Would definitely come back to the hotel. Room was clean and quiet.

My bathtub would not hold water

The room was overpriced for small outdated bathroom that not only lacked proper lighting, but the shower and sink both only ran scolding hot water. I called to request a repair and they sent someone up promptly but after 2 hours of waiting, they still didn't fix the problem. The only way to shower was to let the water flow for 30 minutes prior so you didn't burn yourself. This was very inconvenient and the most disappointing thing is that they didn't even offer us a free meal or discounted rate given the level of inconvenience. Also, the pool is only open from 4-8 pm everyday which is absolutely insane and something I've never contended with at a hotel that costs over $400/night.

The location was nice - close to the airport. The food in both the burger and indian restuarants was really good. The room was overpriced for small outdated bathroom that not only lacked proper lighting, but the shower and sink both only ran scolding hot water. I called to request a repair and they sent someone up promptly but after 2 hours of waiting, they still didn't fix the problem. The only way to shower was to let the water flow for 30 minutes prior so you didn't burn yourself. This was very inconvenient and the most disappointing thing is that they didn't even offer us a free meal or discounted rate given the level of inconvenience. Also, the pool is only open from 4-8 pm everyday which is absolutely insane and something I've never contended with at a hotel that costs over $400/night.

Exceptional

First time staying at this hotel in Reston, VA ⭐️⭐️⭐️⭐️⭐️ & the ladies at the front desk were very kind & professional. Definitely plan on coming back!

Superb

Exceptional

Would be nice to have hot breakfast offered in the lobby Starbucks

Everyone was very friendly and nice. They were very nice and accommodating with any request that you may have. The place was clean. Our hotel room was clean, however, when you turn the faucet on in the bathroom, it smelled like sewage. So not sure if the sink needed cleaning under the faucet or if there was an issue going on with the water. The shower did not smell like it. Only the sink in the bathroom, which we did not use to brush our teeth as we were not sure as to why it had that smell. Also, it kept sounding like water was trickling down the wall every so often. Alarming us to jump up, thinking a water leak was in the room. It was not a leak in there. However, just alarming to hear water sounding as if it is running down the walls. Other than that, everything was great. We would definitely stay again.

Bad

Loved the hotel just wish all charges were disclosed when booking with expedia. Ex: parking, incidental charge that you received once you checked in. Again loved the hotel.

This Hyatt was great with check in and all our needs. Nice rooms as to be expected with the Hyatt brand.

Front desk was awesome..Very helpful with everything

The updates to the rooms were nice and the location is excellent