Staybridge Suites Hillsboro - Orenco Station by IHG

I didn’t get to use the room due to a family death. I tried to cancel the reservation. But was told the refund is being reviewed.

Everything is good

The room was very dirty the bathroom was not touched at all you can tell it was a fast turn over all the kitchen stuff was lefted from prior person Breakfast was good wide variety that is what you are paying for am i saying it is best of best it is hotel food The pool is closed they said they could call the other property to accommodate that being closed wifi did work staff was amazing housekeeping not so much but everyone else did there best to help they did find another room after 2 hours and ants all over the bathroom with ant traps

Found 2 coachroaches in the room

Staff and cleanliness

Breakfast selection were not great. Not as good as last time we stayed. They ran out of items as well as tableware and dishes. Very surprising for this hotel. But staff is friendly and helpful. They just need more help. Location is excellent and rooms are comfortable. Night desk staff was very helpful with a temperamental printer. I will stay there again.

Breakfast was typical hotel-- nothing special. No fruit.

The best customer service i have ever received staying at a hotel i booked an extra night because of how comfortable i felt there. I will definitely be returning.

Nice location Elevator was out the night of our stay. We were told that the room we booked (2 bedroom unit) was on the fourth floor, without an elevator and with one member of our party on crutches this was not a viable option. Contacted Booking customer service who helped us find a different hotel nearby. Despite repeated requests and being told we would get a refund, it was never processed. We finally just had to contest the charges with our credit card company.

There were some ants in my room

very friendly staff and short drive to interesting eateries

The property was beautiful. The rooms were beautiful. The staff was amazing. Everything was excellent will recommend every time. There was nothing I didn’t like about the property. It was lovely.

It was clean, well organized, spacious and the staff was super friendly and accomodating. No complaints.

Good place to stay

Clean,nice staff,pool

Great overall experience in every aspect. Will definitely stay again.

It was very nice at first glance The water when taking a shower was lukewarm at best and the water pressure was non existent also I woke up to ants on my things on the desk

Has a living room with tv and a tv included in bedroom Would top it off with a sauna room

Staff No 1 and everything else was great also

Place was clean. Staff was a little slow on the check in process