Country Inn & Suites by Radisson, Hoffman Estates, IL

Basic

The rooms could use some love. The bed was nice but the paint was chipping and other places could use repairs.

The staff was very helpful - shoutout to Patrick at the front desk! Our room did

The only thing is can say it please get rid of the carpet. It does t smell but its old and in some areas stained.

Hotel was overbooked and lots of people were in the hallways

Hotel front desk staff was rude. The service was extremely slow and not enough cleaning staff to service the hotel properly and timely

It was pretty good. Stay room is very clean. Bed is very comfortable. The mini fridge is very small and missing a lot of parts. It will be much better if they have updated many fridge in the room also, it has a bit of breakfast items especially no pork items. The comedy different religions.

Our bathroom floor had dirt and small hairs in corner, stained grout and stained tile. Toilet flushed poorly and toilet tank ran every few minutes all night in room 234, obviously water was leaking into the bowl from the tank, somewhat annoying.

Please don’t book this hotel unless you don’t mind rude staff and very dirty rooms. Rooms look nothing like the pictures. We had to move rooms 3 times as our first room even had bugs by the bed. It’s very old and dirty. Staff moved our belongings without our consent as they needed the room we were in. Please do your research and don’t book here.

Great room, decent breakfast, clean pool. Fantastic location, a quick drive to Minecraft experience and Medieval Times. Only nitpick complaint is the bathroom vanity lights are too dim and the room itself could use a brighter light. But overall a fantastic stay.

Nice staff great location

It was ok but I won’t go back to this place

I liked everything

Average to above average

I liked the area and how clean it was. The staff was very short and not helpful.

They were still cleaning hotel rooms for guests when we arrived at 10:45pm. Front desk clerk was stressed and short with guests. I choose not to go barefoot on the carpet in the room. The hallways are not air conditioned and humid, which can be a breeding ground for mold and other things.

I found this hotel to be clean and affordable. The beds were comfortable in the bathroom was nice. No complaints other than the breakfast was disorganized and chaotic and most of the food was gone they didn’t even have any coffee cups - but I got there late and it was very busy so sometimes these things happen. But I would definitely stay at this hotel again. It was a good value and better than some in the area.

And for god’s sake, put some decent toilet paper in the bathroom that doesn’t disintegrate in your hands making you wipe your butt with your hands!!

This place has seen better days. Dirty carpet, broken panels in both elevators, peeling bathtub paint. And zero water pressure.

This is the worst hotel I have ever stayed at. I booked it online because it was the only hotel available in the area for that evening. When I arrived at the hotel, I noticed the inside in the outside was very dirty and rundown. When I entered my room the smell almost knocked me over. Smelled like urine. The room was all outdated and filthy. I slept with my clothes on . I was afraid to put them on the floor or furniture. When I complain to the front desk, all they told me was they would pass it on. I wouldn’t recommend this hotel to anyone.