Hyatt Place Salt Lake City/Cottonwood

very nice

The air conditioning was solid/little noise. The room was clean and the pool was refreshing.

The room was clean and comfortable. Area to walk dogs felt safe and was adequate. The food is bad. Breakfast is not appetizing. We had hamburgers last night. The presentation was good, but the actual quality was very poor. Will not eat here again.

Walls are suuuper thin so if noise bothers you, beware. I am hard of hearing and I could still hear tons of noise from other rooms.

Clean room and a lovely place to stay in a safe environment. Loved the pool too!

Everything was great, but my son was in process of moving 30+ hours to UT and we stayed here for 4 days bringing in many valuables. We had left (he thinking I took, I he took) 3 Amazon gift cards and his gaming keyboard. We called that next day after leaving to inquire. "We will check with housekeeeping and call you back". No call. Called again next day, same thing - only this time they said "will call back by noon". This went on for several days. We all know the longer it takes, the more it becomes inevitable. DAYS and ATTEMPTS later to contact THEM, they never contacted me, the last person put me on hold and literally 30 seconds later said, "Sorry, nothing was found". Left a really bad feeling. PRAISES everywhere else, but honestly - it was our error, I get that, but I also feel like MAYBE it could have been found, but the lack of communication left much to be desired, sadly.

Extremely satisfied with our stay at this hotel. Location, amenities, property and staff were amazing, By far one of the best hotels we have stayed in quite some time. Receptionist was a true professional and very friendly and helpful. From our room we could see the SLC skyline and the golf course across the street…stunning view!

Great property, great staff

The staff, breakfast, cleanliness, pet kindness, parking, location, cost, size of room, bathroom style, decor—all was great during my stay. Very comfortable and quiet. Would absolutely stay again.

Good location , near the mountains, the pool is open till 10pm it was great. Some good places to dine in just walking distance. We asked 3 times to clean our room till it happened though. The breakfast was always fresh. Coffee and water stand in the lobby helped! Very nice place to stay with a family.

Enough with the bathroom sliding doors. 9/ 10 of those -including this one - does not close properly or lock probably. This one also caused huge puddles of water every time we took a shower. What can’t you put a regular door???

Nothing. They pulled the breakfast 30 minutes early and the pool didn’t open on time.

Very friendly staff. Breakfast was a nice variety everyday.

the hot tub was nice that it was small and also they didn't have sauna

Front desk employees were very helpful and acknowledged

Property was fine except the bed frame was sticking out and I hit my leg resulting in bruises and swelling. I went down that night and the next morning and requested my room be cleaned and bed frame fixed. When we returned nothing was done. They came and looked at bed and said they couldn’t fix it that night and moved us to another suite. Which was nice but I feel it was totally unexceptable to have a room this expensive and to have to change rooms and load everything up and move almost 24 hrs after it was reported. Meanwhile my leg is still swollen and painful

There were good food options, not far away.

Passable

Great clean hotel to stay in. No complaints.

It was a nice clean room to stay in. The air conditioning was just a little bit loud but, not too loud. Personally, it was very nice to have a sliding glass door shower instead of the tub style version with the curtain. Just easier to maneuver in and out of. Overall, a good quality place to stay for a night.