DoubleTree by Hilton Holland
About DoubleTree by Hilton Holland
Located in Holland and with Van Andel Arena reachable within 27 miles, DoubleTree by Hilton Holland provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a restaurant. This 3-star hotel offers a 24-hour front desk and an ATM. The hotel features an indoor pool and luggage storage space. Guest rooms will provide guests with a fridge. Guests at the hotel can enjoy an à la carte or an American breakfast. You can play table tennis at DoubleTree by Hilton Holland. A business center and vending machines with snacks and drinks are available on site at the accommodation. Gerald R. Ford Presidential Museum is 28 miles from DoubleTree by Hilton Holland, while Grand Valley State University - Pew Campus is 28 miles away. Muskegon County Airport is 29 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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It is an older hotel, and only some areas have been updated. The bathroom in our room was likely updated in the past year or less, which is nice, except the door to the bathroom is now a sliding barn door that does not lock or latch, and because it was not installed well, the door slides open more than half way, no matter what you do, allowing zero privacy. Cleanliness overall was average. Staff was friendly.
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Very nice, clean room. They give you a cookie at check in
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The room was recently renovated and the cost for a night was very reasonable. The newer room furniture was great, the beds were nice and comfy, and the hotel staff were so nice.
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Clean, affordable, convenient
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The room was very nice and refreshed. Staff was very helpful and nice. Breakfast was not included but a full meal. Hot tub is very large and nice! The hotel is under renovation.
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Shower and sink had hair from previous occupants. Called front desk and clerk came up and cleaned the shower. Threw the clump of hair in the toilet and never flushed the toilet. Room had not been thoroughly cleaned in a long time based on the dust that was present. Elevator doors kept opening and closing as we were trying to leave, so had to take the stairs. Overall, disappointing for a Hilton property.
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The pool was nice. The beds were very comfortable. Ample parking and close to downtown Holland, although not walking distance. The hotel is undergoing renovations and our room was updated.
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Hotel did not have our Expedia reservation...spent over an hour on phone with Expedia to resolve
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Hotel is clearly under renovation but I did not like looking down when I got in the shower and just seeing black, made me question the cleanliness of everything else. Staff at check in was polite. We really were only there to sleep but unlikely to return
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Our room was very clean, but common areas needed more attention. Hotel is undergoing renovations but could take more care to keep common areas more inviting.
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Great stay, nothing to complain about!
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When we entered our room, it was clear that cleanliness was lacking. There was hair throughout the room, and one of the beds had dirt and crumbs in the sheets, making it obvious it hadn’t been properly cleaned. The carpet was stained, and the ceiling above the shower had been cut open and poorly repaired, giving the room an unfinished, neglected appearance. The hot tub was another disappointment. The water was noticeably cloudy, which made us uncomfortable using it and raised concerns about its maintenance. After experiencing all of these issues, I asked if they could accommodate a simple 30-minute late checkout. Even after speaking with management and explaining the problems we encountered, they declined the request. Between the construction, poor housekeeping, maintenance issues, and lack of customer service, this stay fell well below the standards I expect from a DoubleTree. Unfortunately, I would not choose to stay here again or recommend this property to others.
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The room was clean but it had a smell. The fridge was frozen up, so I shut it off to defrost. We were really busy so we didn't use the water facilities, so I don't have an opinion there. Staff was friendly and fast.
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Staff and amenities were great. Large parking facility and close to downtown Holland.
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Sadly both times we have stayed at this hotel we have had issues. First the AC didn’t work and then the room was slightly dirty.
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Check in was fairly simple in person...I don't recommend using the Hilton app for check in as it's easy to switch your room and not so easy to get it switched back. The hotel was quiet even though it was fairly busy. The stairway to the 2nd floor had a funny order to it but nothing to crazy. The room was cozy although the linens had a few stains on them. We didn't check breakfast out as we had to check out early for cheer competition. Overall it was a decent hotel for the money we would consider staying again if in the area.
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They were in the middle of renovations
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Room was dirty they had to come clean it Gave me a smaller room than booked. Staff was very rude and breakfast was disgusting
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Average room nothing special Big hotel but seemed to be on the verge closing down almost vacant
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Very good
