Comfort Inn & Suites Houston North - Spring

Yes

“Excellent stay! Clean rooms, friendly staff, and a great atmosphere. Highly recommend!”

Room was sticked with essentials and clean. Hotel staff and manager offered great customer service.

Found sex toy machine in my daughters room it was not cleaned properly For the price I paid and the distanced I traveled with my 3 young daughters i expected a warm welcome but got a rude one. I couldn't do a early checkin the lobby was closed and I had to wait outside in the heat for hour and a half. I was showed 5 rooms each had dirty stained sheets room smelled like mold cracks on wall & ceiling. The ac let out a stank smell . Towels were stained & dirty . I have ocd this was the worst experience. I purchased my own towels and sheets because I felt disgusted . Had to stay because I wouldn't get a full refund . They gave me a suite because they had no clean rooms . That's all I recieved when I came to celebrate my daughter's engagement and traveled far . Never again will I stay at this place .

Terrible dirty and the pool was not clean

Our bathroom light was a lamp and the room smelled old. My parent’s room had old dirty sheets and their toilet wasn’t cleaned. The light in their bathroom took a minute to turn on. Somebody walked into my parents room at night with a key and said they thought the room was empty.

Unfortunately, it started to rain and rainwater was leaking through the roof, and breakfast was not a good experience. 😢

Definitivamente nada. No es lo que te presentan en fotos. No parece hotel. Mas bien un edificio donde vive gente de escasos que utilizan voucher de gobierno. Total decepción.

We had problems as soon as we got in our room! Someones personal items was left in the closet. Room didn't look clean, mold in the shower, room lamp was broken, bathroom towels looked like they was just tossed, and the bathroom toilet seat wasn't properly secured because when sitting on it! it moves to the side, TV remote battery cover would not stay on, bathroom door handle kept coming off when you open the door, the hotel room phone did not work, the room itself looked like it needed some cosmetic issues. We have the pictures.

Overall stay was nice, just was hard to open the door with the key.

I felt too unsafe to stay at the hotel after checking in. I never made it into my room, the one I was assigned to apparently had a broken door. I was told no other rooms were available, and if I wanted to leave out of my room someone from the front desk would have to left me back in by opening it with a strange looking box she showed me and about 4 men in line behind me. I was in town for my dad’s funeral and staying in a hotel because I suffer from severe anxiety. My hotel was prepaid with a package deal through Expedia along with my flight, and they wouldn’t let me switch hotels either. I have still not received any kind of refund, not even a partial refund.

It was clean The pool and hot tub were both cold

Cockroaches! I haven't seen them in years, and I really hope I didn't bring any home. The air conditioning was poor, and the room wasn't very clean. The bathwater stagnated, and mold was obvious. I've stayed at hotels within the same chain before, and the experience was completely different, which is why I chose it. However, this time I was very disappointed.

The pool and hot tub were both cold

Shame On You Booking .com for not accepting my debit card ???

When I got there thinking they had charged me 6 times do to Booking .com didn't wanted to accept my debit card .. but when I went in person .. it went through with no problems.. Shame On You Booking .com for not accepting my debit card

At first I thought I was at the wrong hotel until I saw that the foyer resembled the picture but the outside looked very sketchy. I had wall paper peeling in the bathroom and the sheets on the bed were thin with no thick comforter. To make it worse, the TV had an antenna (in 2026 is crazy) signal wasn’t great, and the dresser it sat on was as low as a coffee table. Breakfast was decent as they did offer some hot items. Upon checking out, I was charged for a drink I didn’t purchase in the middle of the night. Won’t be returning! Don’t recommend

Think twice before booking here. I have booked a double bed but when I arrived , they only had a single. There were dead bugs lining the hallways. They said breakfast ends at 10 but by 8:45 theu stopped servicing it.

Weed smell, reeked through the hallways. People are clearly living here full-time. Shading individuals roaming the parking lot. Didn’t feel safe for my family.

The Queen beds are double beds, no room service, no daily clean towels, roaches, and it was no sofa bed like stated on the reservation. The water didn’t work.