Comfort Inn & Suites Houston North - Spring

Staff was friendly good location Room smelled of mildew. Was in a room on a floor with construction had to walk through it to get to room. Pool was closed when was told by booking it was open

Can’t get in touch with staff

we loved the pool and spa and breakfast we didn't like the pillows or the beds

Exceptional

We stayed for 4 days , they didn’t clean on room for 4 days , they didn’t change the towels for 4 days and the bedsheets . Wow this place is not any hotel it’s a shelter . I can’t recommend nobody at this hotel .

2-days of my stay from Total 3-days They were out of breakfast. When contacted the Front Desk, all it was said was they are sorry they didn’t deliver it. They didn’t clean the room once & the card key won’t work every time I exited the room and came back. The only reason I got in this Motel was it was very near to my visiting place but would never come back here again.

nothung

everything nothung

Nothing. Horrible hotel. Even the phone in the room didn't work. The bathtub had fallen in. I almost broke my neck!

Bad

Exceptional

Buen trato y muy limpio el hotel

Yes

NO ICE, CUSTOMER SERVICE IS BAD, FUNNY SMELL IN HOTEL AS A WHOLE

My floor caught fire

“Excellent stay! Clean rooms, friendly staff, and a great atmosphere. Highly recommend!”

Bad

Room was sticked with essentials and clean. Hotel staff and manager offered great customer service.

Found sex toy machine in my daughters room it was not cleaned properly For the price I paid and the distanced I traveled with my 3 young daughters i expected a warm welcome but got a rude one. I couldn't do a early checkin the lobby was closed and I had to wait outside in the heat for hour and a half. I was showed 5 rooms each had dirty stained sheets room smelled like mold cracks on wall & ceiling. The ac let out a stank smell . Towels were stained & dirty . I have ocd this was the worst experience. I purchased my own towels and sheets because I felt disgusted . Had to stay because I wouldn't get a full refund . They gave me a suite because they had no clean rooms . That's all I recieved when I came to celebrate my daughter's engagement and traveled far . Never again will I stay at this place .

Terrible dirty and the pool was not clean