Hyatt House Houston Medical Center

This is an excellent hotel that is well located. The room was a nice size, clean, and quiet. All the staff were friendly and helpful when we had questions or requests. The included breakfast was excellent for us and the free on-site laundry (you provide your own laundry soap) was a welcome surprise. A special thank you to Douglas with maintenance who helped us promptly with a couple minor concerns. My only criticism is that the parking garage elevator was broken for our entire stay (10 nights) - while the hotel did provide transportation to your vehicle in the parking garage it was inconvenient but certainly not a reason not to return and stay at this property again - which we certainly will. We highly recommend this hotel above all else because of its close location to the Texas Medical Center.

The Staff was amazing. The breakfast was great and plentiful. They kept bringing out fresh hot food .. Dont skip out on the pool, or jacuzzi.

Went due to its close proximity to Md Anderson and this hotel was my favorite stay in Houston! The hotel staff was very attentive and kept the room clean

Upon first check in the lady acted like she didn't know what she is doing so the guy took over the conversation.

Outside area not well lit, homeless people kind of overtook the patio/ smoking area which is a bummer if you smoke or enjoy sitting outside in the evening

Nice blackouts on windows. We had one tv remote missing (not that we needed it anyway). The bed was not very confortable, on every movement the structure sounded a lot and the mattress was already sagging. Very quiet floor (10) let us sleep comfortably. It is located on a busy street where trucks and emergency vehicles are a little annoying some times. Last two days the parking elevator was not working and the stairs are not clearly signaled so many people got lost in the parking.

Nice hotel with helpful staff

Not bad had a little breakfast and place was clean

Location was perfect! Breakfast was only ok. Soggy waffles, no bacon, and lightly cooked sausage. Staff was very friendly and welcoming. Parking was convenient even though there is a charge. They don't change bedding or clean room unless it is requested or after the third or fourth night you stay you have stayed. The kitchenette was cute, even though it is only a mini fridge in the room. Sofa bed extremely uncomfortable, very thin mattress.

Comfortable/location Being on the top floor.

It was wonderful. Room, food. Staff

Exceptional

Only issue was that front desk told me it was three blocks from Texas Children's, it was 20 min by car. Next time, verify distance!

Have stayed there for the last 4 years and come back for these reasons - great facilities, rooms and staff

Staff and breakfast was awesome!!! For sure my next booking

second time i stay there and the second was better everything was good. the first time is stayed the bed was horrible. this time everything was good

Superb

The whole place and breakfast 😋 😍

The gate is not very clear. I don’t know where to park for checking in

Choice of food was more than adequate. Please add flavored creamers for coffee, all other hotels with complimentary breakfast offer them.