SpringHill Suites by Marriott Houston Northwest
About SpringHill Suites by Marriott Houston Northwest
Located 16 miles from CityCentre, SpringHill Suites by Marriott Houston Northwest offers 3-star accommodations in Houston and features free bikes, a seasonal outdoor swimming pool and a fitness center. The property is around 20 miles from Memorial Park, 20 miles from Houston Arboretum and Nature Center and 21 miles from Galleria Houston. The property provides a 24-hour front desk and free WiFi is available throughout the property. Waterwall Park is 21 miles from the hotel, while Wortham Center is 22 miles away. George Bush Intercontinental Airport is 19 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Bad
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Staff! Room set up N/A
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Everything is good. Room suite is nice model , perfect for my vacation. Look new. Breakfast is good also. Nothing.
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This property has maintenance issues. That was apparent from the moment we arrived. One of the two elevators had a misleading handwritten sign stating the elevator was out of service and that "the tech is on the way". The sign was up the entire time and there was only one (very slow) elevator. The TV didn't work in our room. Another guest in a room nearby apologized in advance if he makes a lot of noise slamming his door. He said it didn't shut properly otherwise. There were also multiple lights in our room that did not work. The property is generally clean, but worn. Unfortunately, we also had a terrible experience on our checkout morning. Another guest opened the door to our room at approximately 9:30AM (check-out time is noon). We were still in our room, had not checked out or done anything on the Marriott app. He was checking in and had just been provided a key by the front desk. I attempted to call the front desk multiple times with no answer. I finally got someone to answer on my third call. She apologized and said she had just assigned the room because the system said it was vacant and had been inspected by housekeeping. This was a serious guest safety violation. I was offered little more than "sorry" and no management contacted me. Incidentally, none of our keys to our room worked after this happened. I'm glad I checked. It made our departure difficult as someone had to stay in the room during loading. Very disappointing.
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Very good
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clean room
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Very good
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Good
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Hotel Staff was great and very helpful. Room was large and comfortable!
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Exceptional
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Pool was great! Bar was not open any of the 3 nights during our stay even though handwritten hours were posted on the bar itself. Solid breakfast. Lack of TV choice/options like Hilton competitor properties feature.
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Good
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Very poor
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Very good
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People were helpful It smells like mold and dust on the halls.
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Bathroom was not cleaned from the prior hotel guests.
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Very nice hotel with excellent breakfast. Exceeded expectations, very good value for the price
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The hotel itself was great even though we had an issue with neighbors smoking pot and it getting into our room.
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Clean, quiet, accommodations. Friendly staff!
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Convenient location, exceptionally clean, friendly staff.
