Comfort Suites Humble Houston IAH

The hotel is close to airport,-

Staff was great, but my room in 201 had bugs and I found out about that in the middle of the night. If you have to get a room, please request a room on the TOP floor or you'll be dealing with a lot of stomping throughout the day and night. AC in my room was good, but the unit will begin to get louder and louder when it's running causing you to sometimes wake up in the middle of the night. Wifi was good as well, but started having issues with my laptop randomly tapping the screen (touchscreen) when I didn't even press the screen. But, now that I'm back home, I haven't had that issue ever since 👀. Being honest, I wouldn't stay here again. But, I do understand everybody's experience is different.

La habitación apestaba a humedad que no se podía estar ahí porque dolía mucho la cabeza, el olor era insoportable fui a hablar y no me cambiaron de habitación ni intentaron hacer nada por quitar el olor! Los desayunos feos y malos y el personal sobre todo el de la comida malísimo!

Todo muy bien.

All good

Loved it, very honest and great personel

The staff, including the kitchen staff, were super polite and helpful whenever needed. My only concern was exiting the parking lot—it felt very dangerous due to the fast oncoming traffic from the highway. A safer exit would greatly improve the experience. Thank you staff!

Unfortunately, my experience with the daytime front desk was disappointing. The TV in my room didn’t work, and when I reported it to a younger gentleman working the day shift, he didn’t seem concerned. He told me someone would come to fix it, but no one ever did. I eventually had to return to the front desk, and it was actually a member of the housekeeping staff who came to my assistance and arranged for me to be moved to another room with a working TV. While I appreciated being moved, it was frustrating to have to pack up all of my belongings and relocate after I had already settled in. I also asked whether there would be any compensation for the inconvenience, but the same daytime employee told me that because I had been moved to another room, no compensation would be offered. Overall, the housekeeping team and the evening/night staff made a very positive impression, but the lack of concern and customer service from the daytime front desk employee took away from what otherwise could have been a much better experience.

Very nice

I really enjoyed my stay here. The front desk receptionists were friendly, room was clean, and breakfast was good. I’ll definitely book here again.

The staff was very friendly and answered all of my questions. I did think the couches were a little worn in the rooms and a little care and maintenance around the bathroom baseboards could have made the experience a bit better.

Hotel was clean! Staff was excellent just older and the pool was snall

Clean room, overall good hotel

Windfall

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The staff was very friendly and the room was very clean. The bed was very comfortable. I would of like a more firm pillow but that is just my choice. Will be staying there again...

Clean, friendly staff, close to airport

Everything was up to date and clean

Evening Staff when we arrived was friendly. I didmt interact with other staff. Ice machine disnt work on our floor and no sign of there was another kn a different floor but when we asked it was only available on the 4th floor. Room was clean and sheets too but they did halve old stains on them. There were missing tiles in the hallway which made AC pretty loud. Other than thay it was a nice oversight stay. Pretty quiet and easily accessible as its right off the freeway.

TV not working