Best Western Chocolate Inn at the Park

Great location.

Very nice room hotel staff will visit again

The room was clean and most of the staff were friendly, although the breakfast hostess was awful. The hotel is also undergoing maintenance so it's dirty and dusty everywhere. It's going to be nice after the renovation but it's kind of disappointing right now. We also had a three night stay with no housekeeping because they didn't have enough staff to just check the room and get some fresh rowels. Yikes. Check out the duck pond out front- that was a highlight of our trip.

Oh 5 mins drive from Hersey park !

The updates to this property

So so nice. Room was immaculate. Some work outside to refresh the property but not an inconvenience at all. Would stay again for sure and will as I travel for work to that area.

The staff, comfy beds, and locatuon were great The hotels is under construction and so it was dusty and wires were habging out of the ceiling everywhere. The elevator kept breaking. The bathroom was a little dirty looking for being new

Terrible room set up, the entire hotel smelled like cigarettes and marijuana.

Modern room, nice shower. Staff if incredibly friendly and accommodating. They are doing the best with what they have to work with. Under construction, much more than is disclosed in the description. Wires hanging from the ceiling, elevators don't work, and bedding was noticeably damp.

The room was nice. We had a small issue with the refrigerator and the shower head was loose but maintenance was there almost immediately after the issue was reported. The breakfast was really good. The pool is not heated but it was nice and clean. There was a lot of remodeling going on but it wasn’t an issue. The rooms were not very sound proof so there was quite a bit of noise but it was convenient to everything we came to the area for and we would stay there again

The hotel was under major construction, our first room had outlets that didn’t work, so we had to move rooms. The second room’s shower was either ice cold or lava hot—there was no in-between. The breakfast attendant gave my daughter attitude after she accidentally spilled waffle syrup and politely asked for paper towels. The ice machine we needed was 5 floors away, and to top it all off, someone hit our car door in the parking lot. Needless to say, this wasn’t the relaxing tournament weekend we had hoped for. 😂

Breakfast staff was incredibly rude but other hotel workers were great

Very good

Coffee table 24/7 is so helpful

The property was in good condition but I know that you’re doing renovations and it will be very nice when it is finished.

We had a party of 5 and they upgraded our room so everyone had their own bed. Very friendly staff, and the beds were very comfortable. My kids loved the ducks! They hotel was in the middle of remodeling so our room looked like it was rushed to get ready, you could tell that some of the worked wasnt up to speed yet.

They are renovating the property and the updated rooms are nice. The complimentary breakfast was good with plenty of options. The location is great and is close to restaurants as well as Hersheypark & the outlets.

Very disappointing especially when you Paid $309 for one night and receive a room that has 2 sliding doors to the bathroom and neither lock. The shower ceiling was torn down with water stains and black mold, coffee stains on the bed frame, the main door to our room sounded and acted like it shut but with a little pressure anyone could have pushed it open. The hotel was doing a cheap remodel and everything was everywhere, the hallway had cable/cords hanging from ceiling every few feet, The elevator stopped working because the button had gotten jammed causing it to think someone was there, outside looked a hot mess and junkie, The breakfast was good and staff was friendly . We do NOT recommend staying here. The price and quality did not match.

Great customer service There was no wifi like the site said it would be I had no working room phone and didn't have the linen I should've for my sofa bed

Great hotel had delicious breakfast and good sleep