Comfort Inn Indianapolis East

Well maintained, up-to-date property. But it was not in a great location and did not feel very safe. The check-in staff was behind a plexiglass shield, which only added to the insecure feeling

Staff was very friendly and helpful

Our room smelled like dog pee

I liked it a lot

The room was nice and clean! It had very comfy beds! The breakfast was good.

I didn’t appreciate putting down a security deposit as I already had it paid for. Breakfast was a bare minimum.

Staff was pleasant

Room was clean. Breakfast was good.

Clean room and easy location for on and off the highway. We stayed with a Uhaul and everything was safe and secure overnight

The staff

The facility was clean. The location is very sketchy.

The stay was ok. The room was clean and nice. Our main complaint was the mattress being so hard. Both of us woke up sore. The noise outside was also really loud.

Clean, comfortable, convenient

Hotel looked ok at first glance but the neighborhood was kind of run down. Didn't feel safe staying in this location. No key card required to access the elevator or stairs going to rooms.

No room service or cleaning crew, useless electrical outlets,

Room was nice and clean. Bed was comfortable. They will want an extra deposit so be ready.

I was charged a $150 deposit, something that has never happened to me at any hotel before. Ice maker and vending machine on my floor were out of order. Elevator was slooooow.

The check in took forever as their system is slow. I booked 2 rooms. One of the rooms the bathroom light did not work. We were told that they have no maintenance on site. When asked for another room they stated that they are booked. After me pushing they gave us another room. Well I booked king bad and ended up with 2 doubles. The breakfast is average.

The young man was very rude and seemed to be short with me and my wife.

We enjoyed our stay. The staff was very friendly and welcoming.